Billing Manager

At circle.cloud , we believe every business should leverage the power of modern communications technology. Our advanced voice and video communication systems are built on cutting-edge network infrastructure, supported by our dedicated and professional teams.

We are now looking for a Billing Manager to join our team. This role is vital to ensuring the accuracy and efficiency of our customer billing activities. You will play a key part in maintaining compliance and driving continuous improvement in our billing operations.

Key Responsibilities

1. Manage the end-to-end monthly bill run, ensuring accurate and timely processing of invoices, customer contracts, and related queries.
2. Ensure compliance with company policies, processes, and regulatory requirements across all invoicing activities.
3. Drive continuous improvement initiatives to enhance billing efficiency and add value to the business.
4. Maintain accurate customer records and ensure supplier products and services are correctly reflected in the invoicing platform.
5. Prepare, generate, and reconcile customer invoices, ensuring accuracy and data integrity.
6. Administer the monthly import of service files and call data, resolving any discrepancies promptly.
7. Monitor and validate billing data, ensuring correct application of rates, discounts, taxes, and regulatory requirements.
8. Oversee the collection of customer Direct Debit payments and resolve any billing issues within agreed timeframes.
9. Maintain accurate reporting of billing performance to drive positive behaviours and provide business insight.
10. Act as a role model within the team, encouraging development, openness to change, and continuous improvement.
11. Monitor team performance, providing regular feedback and support.

Skills & Experience

1. Previous experience in Billing, or similar Finance Operations role.
2. Strong attention to detail with excellent analytical and reconciliation skills.
3. Proficient in using CRM and billing systems.
4. Good understanding of billing processes and financial compliance.
5. Effective communication skills, both written and verbal.
6. Strong organisational skills with the ability to manage multiple tasks and deadlines.
7. Problem-solving mindset with a proactive approach to process improvement.

Benefits

1. Bonuses and Recognition: Incentives for achieving KPIs and delivering high-quality work.
2. Generous Annual Leave: Including your Birthday off every year.
3. Career Progression: Opportunities to grow within the Finance team and beyond.
4. Company-wide Events: Regular events to celebrate success and foster team spirit.
5. Dress Down Fridays: Casual dress code every Friday.
6. Refer a Friend Scheme: Rewards for successful employee referrals.
7. Techscheme and Cycle to Work Scheme: Save on tech purchases and cycling equipment.
8. Training and Incentive Budget: Personalised development opportunities.
9. Wellbeing Programme: Initiatives to support mental and physical wellbeing.
10. Health and Fitness Subscription: Membership to health and fitness programs.
11. Private Medical Healthcare: Comprehensive health coverage.

Additional Information

Training will be provided on our specific systems and processes. This is an excellent opportunity to join a forward-thinking business in a role where your attention to detail and billing expertise will make a real difference.

How to Apply

Ready to be part of a dynamic and supportive team? Click above now to apply!

Seniority level

Entry level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industries

Telecommunications

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