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- Tasks: Lead a team to deliver luxury customer service and drive sales at Byredo in Harrods.
- Company: Join Puig, a major player in the fashion and beauty industry with renowned luxury brands.
- Benefits: Enjoy a creative work culture, learning opportunities, and a competitive compensation package.
- Why this job: Be part of a passionate community making a positive impact while working with luxury products.
- Qualifications: Retail experience in luxury and a passion for cosmetics are preferred.
- Other info: Opportunity for growth in an international company with a focus on collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Who we are... Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you love. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity... The Business Manager at Harrods for Byredo Puig is responsible for delivering exceptional customer service, driving sales volumes, and building strong customer relationships. They manage multiple locations and teams, plan effective rotas, prioritize daily tasks, and ensure accurate inventory checks. The role involves communicating corporate strategy, setting objectives, coaching team members, appraising performance, recruiting high-caliber staff, and handling employee issues. The Business Manager ensures luxury service standards, leads by example in product knowledge and selling techniques, handles customer complaints, implements event calendars, and maintains merchandising and POS standards. They aim to achieve sales targets, analyze sales data, monitor competitor activity, promote in-store events, build relationships with store management, and manage counter administration and reporting.
We'd love to meet you if you have...
- Prior retail sales experience in a luxury environment preferred
- Previous experience in cosmetic/fragrance industry desired
- White glove service required
- Highly collaborative; working with and through others in a team-oriented environment
- Passionate about luxury industry and cosmetics
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
Byredo Harrods Business Manager employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Byredo Harrods Business Manager
✨Tip Number 1
Familiarise yourself with Byredo's product range and brand ethos. Understanding their commitment to wellness and self-expression will help you connect with the brand during interviews and demonstrate your passion for luxury cosmetics.
✨Tip Number 2
Network within the luxury retail industry, especially with professionals who have experience in fragrance or cosmetics. Attend industry events or join relevant online groups to build connections that could provide insights or referrals for the Business Manager role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and driving sales in a luxury environment. Be ready to share specific examples of how you've delivered exceptional customer service and built strong relationships with clients.
✨Tip Number 4
Research current trends in the luxury beauty market and Byredo's competitors. Being knowledgeable about market dynamics will allow you to speak confidently about strategies to enhance sales and customer engagement during your interview.
We think you need these skills to ace Byredo Harrods Business Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Byredo and Puig's values, mission, and product offerings. This will help you tailor your application to reflect your alignment with their ethos of wellness, confidence, and self-expression.
Highlight Relevant Experience: Emphasise your prior retail sales experience, especially in luxury environments. Mention any specific achievements or responsibilities that demonstrate your ability to drive sales and deliver exceptional customer service.
Showcase Team Collaboration Skills: Since the role requires working collaboratively, provide examples of how you've successfully worked within a team. Highlight your ability to coach and lead others, as well as your experience in managing multiple locations or teams.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the luxury industry and cosmetics. Use this opportunity to express why you want to be part of Byredo and how you can contribute to their success.
How to prepare for a job interview at PUIG
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for the luxury industry and cosmetics during the interview. Share specific examples of how you've engaged with luxury brands in the past, whether through personal experiences or professional roles.
✨Demonstrate Customer Service Excellence
Prepare to discuss your approach to delivering exceptional customer service. Highlight any previous experiences where you went above and beyond to ensure customer satisfaction, especially in a retail environment.
✨Highlight Team Collaboration Skills
Since the role requires working closely with teams, be ready to provide examples of how you've successfully collaborated with others in previous positions. Emphasise your ability to lead by example and coach team members.
✨Understand the Brand and Market
Research Byredo and its position within the luxury market. Be prepared to discuss current trends in the fragrance industry and how you can contribute to the brand's success at Harrods. This shows your commitment and readiness for the role.
