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- Tasks: Lead a restaurant section, ensuring an exceptional dining experience for guests.
- Company: Join a vibrant restaurant known for its high standards and welcoming atmosphere.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Perfect for those who love hospitality and want to make a real impact on guest experiences.
- Qualifications: No prior experience needed; just bring your passion for service and a positive attitude!
- Other info: Be part of a supportive team that values your contributions and encourages personal development.
The predicted salary is between 24000 - 36000 £ per year.
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience.
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts.
Sets up the restaurant before dinner service according to the table plan.
Opens tables on EPOS ahead of dinner service, recording any allergies or requests.
Understands the menu and any amendments that need to be made for allergens.
Communicates guest issues with the management team and the kitchen.
Processes food orders and payments on EPOS.
Takes drinks orders and processes them on EPOS.
Processes vouchers on EPOS.
Charges bills to guest’s rooms accurately.
Prepares tea and coffee to guest’s requirement.
Presents and explains the layout of the wine list to guests.
Seats guests confidently in the restaurant and explains how the menu works.
Serves dishes to the guests confidently using the correct explanation from the kitchen.
Calls away dishes to the kitchen in an efficient manner.
Clears tables with elegance.
Reads guests confidently and understands the table side manner they may be expecting.
Understands safety procedures and follows them to ensure guests and colleagues are kept safe.
Represents the restaurant in a positive manner all while on hotel grounds.
Communicates clearly with guests to manage their expectations and never mislead.
Takes pride in and looks after the uniform provided by SOURCE.
Sets a good example for the Chef de Rangs and Commis Waiters.
Has a good understanding of food hygiene and the role it plays in every part of the restaurant.
Supports the management team in the smooth running of the restaurant.
Contributes to guest profiles for returning guests.
Handles end of night banking and shift handovers.
Head Waiter employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the menu and any potential allergens. This knowledge will not only help you during the interview but also demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills, especially in managing guest expectations. Role-playing different dining scenarios with friends can help you feel more confident when interacting with guests.
✨Tip Number 3
Showcase your adaptability by discussing past experiences where you've successfully handled busy shifts or unexpected challenges. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Research the restaurant's reputation and values. Understanding their approach to customer service and food hygiene will allow you to align your answers with what they are looking for in a Head Waiter.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in the hospitality industry. Emphasise your skills in managing dining experiences, handling guest requests, and working with EPOS systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention specific examples from your past roles that demonstrate your ability to manage a section of a restaurant and communicate effectively with guests and staff.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including any special dishes and allergens. Be prepared to discuss how you would handle specific guest requests or dietary restrictions during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to read guests and adapt your approach based on their expectations and needs.
✨Showcase Your Teamwork Abilities
Discuss your experience working in a team environment, especially in high-pressure situations. Emphasise how you support your colleagues and contribute to a positive atmosphere in the restaurant.
✨Understand Safety and Hygiene Protocols
Be ready to talk about food hygiene practices and safety procedures you've followed in past roles. This shows that you take the responsibility of keeping both guests and colleagues safe seriously.
