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- Tasks: Lead a restaurant section, ensuring an exceptional dining experience for guests.
- Company: Join a vibrant restaurant known for its high standards and welcoming atmosphere.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Perfect for those who love food, hospitality, and making guests feel special.
- Qualifications: No prior experience needed; just bring your passion for service and a positive attitude.
- Other info: Be part of a supportive team that values your contributions and encourages personal development.
The predicted salary is between 24000 - 36000 £ per year.
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience.
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts.
Sets up the restaurant before dinner service according to the table plan.
Opens tables on EPOS ahead of dinner service, recording any allergies or requests.
Understands the menu and any amendments that need to be made for allergens.
Communicates guest issues with the management team and the kitchen.
Processes food orders and payments on EPOS.
Takes drinks orders and processes them on EPOS.
Processes vouchers on EPOS.
Charges bills to guest’s rooms accurately.
Prepares tea and coffee to guest’s requirement.
Presents and explains the layout of the wine list to guests.
Seats guests confidently in the restaurant and explains how the menu works.
Serves dishes to the guests confidently using the correct explanation from the kitchen.
Calls away dishes to the kitchen in an efficient manner.
Clears tables with elegance.
Reads guests confidently and understands the table side manner they may be expecting.
Understands safety procedures and follows them to ensure guests and colleagues are kept safe.
Represents the restaurant in a positive manner all while on hotel grounds.
Communicates clearly with guests to manage their expectations and never mislead.
Takes pride in and looks after the uniform provided by SOURCE.
Sets a good example for the Chef de Rangs and Commis Waiters.
Has a good understanding of food hygiene and the role it plays in every part of the restaurant.
Supports the management team in the smooth running of the restaurant.
Contributes to guest profiles for returning guests.
Handles end of night banking and shift handovers.
Head Waiter employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the menu and any potential allergens. This knowledge will not only help you during the interview but also demonstrate your commitment to providing a safe dining experience for guests.
✨Tip Number 2
Practice your communication skills, especially in managing guest expectations. Role-playing different dining scenarios with friends can help you feel more confident when addressing guest issues or explaining the menu.
✨Tip Number 3
Showcase your adaptability by discussing past experiences where you've successfully handled various shifts or unexpected situations. This will highlight your flexibility, which is crucial for the Head Waiter role.
✨Tip Number 4
Research the restaurant's style and ethos. Understanding their approach to service and guest experience will allow you to align your answers with their values during the interview process.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Head Waiter position. Understand the key responsibilities and skills required, such as managing guest experiences and handling food orders.
Tailor Your CV: Customise your CV to highlight relevant experience in the hospitality industry. Emphasise any previous roles where you managed a team or provided exceptional customer service, as these are crucial for a Head Waiter.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the restaurant industry. Mention specific experiences that demonstrate your ability to handle guest interactions and manage dining services effectively.
Highlight Relevant Skills: In your application, be sure to mention skills that align with the job description, such as knowledge of food hygiene, experience with EPOS systems, and your ability to communicate clearly with guests and staff.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Menu Inside Out
Make sure you have a thorough understanding of the menu, including any allergens and special requests. This will not only impress the interviewers but also show that you're ready to handle guest inquiries confidently.
✨Demonstrate Flexibility
Be prepared to discuss your availability for different shifts, including breakfast, lunch, and dinner. Highlight any previous experience where you've had to adapt to changing schedules or demands in a fast-paced environment.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully managed guest expectations or resolved issues in the past. This will demonstrate your ability to represent the restaurant positively.
✨Emphasise Teamwork and Leadership
As a Head Waiter, you'll be setting an example for others. Share experiences where you've supported your team or taken the lead during busy service periods. This will show that you can contribute to the smooth running of the restaurant.
