Visual Merchandising Manager London

We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics, and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education, and revolutionary product in the hands of expert practitioners.

The Visual Merchandising Manager is a key position within our dynamic Marketing team and will oversee the visual merchandising strategy and execution in all our prestige retailers (Selfridges, Harvey Nichols, Liberty, John Lewis, Harrods, Fenwick, Next, Arnotts, SpaceNK) as well as Dermalogica’s own flagship stores, selected professional skin therapist accounts, and travel retail. This role will be based remotely to allow flexibility for travel. The role is suited best to someone who is London-based, due to our large London store footprint and for easy travel connections to other parts of the UK. The successful candidate will spend most of their time working in the field, with time at home 1 day a week to work on strategy/planning. There would also be a weekly visit required to our headquarters (Leatherhead, Surrey).

The responsibilities of the Visual Merchandising Manager include:

• Roll out and implement the visual merchandising strategy to UKI retailers and Dermalogica’s own flagship stores.
• Develop and manage the UK Visual Merchandising Guide, developing best practice guidelines for store and strategy for in-store navigation.
• Develop retail experience ideas and schematics for our in-store activations that bring the Dermalogica brand to life.
• Manage the cost of in-store updates to ensure projects remain on-budget.
• Manage VM for new store openings covering all relevant details such as schematic set-up and layouts, signage, hero promotions, and supporting materials for launch events.
• Lead and work with visual merchandising agencies & ensure projects are delivered on time and in-budget.
• Liaise with US global Visual Merchandising team to help refine visual brand codes.
• Share merchandising best practices and learnings with wider teams, and lead deployment to our independent stores.
• Implement evaluation procedures for optimal sales output.
• Regularly visit all locations and perform spot-checks, build relationships with counter-teams and upskill/guide them in VM best practice.
• Planogram updates across the estate.
• Pricing – update once a year and for NPD.
• Present to the teams/wider business on VM best practices/our strategy at company events.
• Work with Retail Operations Manager on all new door openings and renovations in UK & Ireland from brief to installation.
• Responsible for all aspects of Store Design, by working with Global VM to ensure they meet with brand guidelines.
• Coordinate with suppliers and retailers to ensure smooth process.
• Competition tracking: regularly monitor competitors activities.
• Visit store locations and test competitor’s brand experiences through the eyes of the customers and share best practices with HO.

Do you have the below skills?

• Minimum of 3-5 years’ experience in skin care, beauty or fragrance retail/in-store experience required.
• Adobe Creative Suite experience, specifically Photoshop and InDesign.
• Collaboration skills and team spirit.
• Knowledge and management of Sketchup is a plus.
• Highly organized and analytical with meticulous attention to detail.

What is in it for you?

• Private Health Care with Vitality and Medicash.
• Life insurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling and Financial Protection.
• A 5% pension contribution from the company as well as access to a pension’s advisor.
• Your Birthday off work!
• 5 paid sick days per year.
• £70 monthly product allocation.
• Access to new product innovation before they hit the shelves so that you can experience the products first-hand.
• 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad, and Kate Somerville.
• Access to Unilever Discounts, an online shopping website discounts on multiple high street brands.
• The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.
• Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments.

At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections.