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- Tasks: Provide top-notch repair and maintenance services for health tech products.
- Company: Join Tunstall, a leading health and care technology provider with a global impact.
- Benefits: Enjoy remote work, a company vehicle, fuel card, and various perks.
- Why this job: Be part of a diverse team making a difference in people's lives.
- Qualifications: Electrical/Electronic qualification at NVQ Level 2 or equivalent required.
- Other info: No experience? Apply anyway! We value unique skills and backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover the Surrey/South East London area.
A bit about us: Tunstall is a market-leading health and care technology provider. We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries. At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion.
What will you be doing in this role? As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.
The Ideal candidate: To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Bells and Fire Systems. Any experience of working within a field-based role would be desirable, but not essential.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Field Service Engineer in Woking employer: Tunstall Healthcare (UK) Ltd
Contact Detail:
Tunstall Healthcare (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Woking
✨Tip Number 1
Familiarise yourself with Tunstall's products and services. Understanding the specific equipment you'll be working with, such as emergency lights and fire systems, will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any relevant experience you have in customer service, especially with vulnerable or elderly clients. This will show that you possess the interpersonal skills necessary for the role and can handle sensitive situations with care.
✨Tip Number 3
Prepare to discuss your problem-solving abilities and provide examples of how you've tackled challenges in previous roles. Tunstall values strong analytical skills, so showcasing your ability to think on your feet will be beneficial.
✨Tip Number 4
Network with current or former employees of Tunstall if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and make a positive impression during the hiring process.
We think you need these skills to ace Field Service Engineer in Woking
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Field Service Engineer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience as a Field Engineer or in similar roles. Mention specific examples of your work with electrical and electronic systems, particularly those relevant to emergency lights and fire systems.
Showcase Interpersonal Skills: Since the role involves working with a variety of customers, including vulnerable individuals, make sure to demonstrate your strong communication and interpersonal skills in your application. Provide examples of how you've successfully interacted with diverse groups in past roles.
Express Your Passion for Diversity: Tunstall values diversity and inclusion, so it’s a good idea to express your commitment to these principles in your application. Share any experiences that showcase your ability to work effectively in diverse teams or support various communities.
How to prepare for a job interview at Tunstall Healthcare (UK) Ltd
✨Showcase Your Technical Skills
Make sure to highlight your electrical and electronic qualifications during the interview. Be prepared to discuss your experience with specific products like emergency lights and fire systems, as this will demonstrate your suitability for the role.
✨Emphasise Customer Relations
Since you'll be working with a diverse range of customers, it's crucial to showcase your interpersonal skills. Share examples of how you've successfully interacted with vulnerable or elderly clients in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to troubleshoot or solve technical issues. This will show your analytical skills and ability to think on your feet, which are essential for a Field Service Engineer.
✨Express Your Teamwork Spirit
Tunstall values teamwork, so be ready to talk about your experiences working collaboratively with others. Highlight any instances where you contributed to a team project or supported colleagues in achieving a common goal.
