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For Companies At a Glance
- Tasks: Lead a dynamic team, manage schedules, and handle contract administration tasks.
- Company: Join a top Facilities maintenance contractor specialising in HVAC support.
- Benefits: Enjoy a competitive salary, 23 days holiday, and a fun work culture.
- Why this job: Be part of a vibrant team with a work hard, play hard mentality.
- Qualifications: Experience in facilities maintenance and contract administration is essential.
- Other info: Located near Aylesbury, with opportunities for growth and development.
The predicted salary is between 24000 - 30000 £ per year.
A leading Facilities maintenance contractor specialising in providing full HVAC maintenance support, is looking for a bubbly FM Contracts Helpdesk Team Leader to work within a small, dynamic team with a work hard play hard mentality to be based near Aylesbury supporting the Helpdesk Manager, scheduling PPM's and reactive works for the engineers, Purchase orders, sales invoices, job sheets, works orders, WIP, updating asset management system: In house system.
Responsibilities:
- Based in an office near Aylesbury, working within a small team.
- Performing a wide variety of contract administration duties and producing reports for Client meetings.
- Managing data entry onto their CAFM system, E-Works (soon to be changing to Job Logic).
- Using Word, Excel, Outlook.
- Assisting the contracts manager with all administration duties by being proactive in their approach.
- Communicating with engineers and clients on booking and following up reactive works, ensuring that the in-house system is up to date as well as scheduling PPM's.
Requirements:
- Experience working within a facilities maintenance team.
- Experience in maintenance contracts administration within M&E, HVAC, or Facilities Maintenance.
- Living in commuting distance to Aylesbury.
- Experience with E-Works or Job Logic system would be an advantage.
Salary range: £28,000 - £30,000 basic + 23 days holiday plus bank holidays + package.
FM Contracts Helpdesk Team Leader employer: Tech-People
Contact Detail:
Tech-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Contracts Helpdesk Team Leader
✨Tip Number 1
Familiarise yourself with the E-Works and Job Logic systems, as experience with these will give you a significant edge. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to learning.
✨Tip Number 2
Network with professionals in the facilities maintenance sector, especially those who have worked in similar roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed schedules or data entry in previous roles. Be ready to discuss these experiences during any interviews to highlight your proactive approach.
✨Tip Number 4
Research the company’s values and work culture to align your approach during interviews. Emphasising your fit within their 'work hard play hard' mentality can help you stand out as a candidate who is not only capable but also a great cultural match.
We think you need these skills to ace FM Contracts Helpdesk Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities maintenance and contract administration. Emphasise any specific roles you've had that involved HVAC systems or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bubbly personality and work ethic. Mention your experience with scheduling, data entry, and communication with clients and engineers, as these are key aspects of the role.
Highlight Technical Skills: Since the job involves using E-Works or Job Logic, mention any experience you have with these systems or similar software. If you don't have direct experience, express your willingness to learn quickly.
Show Enthusiasm for the Role: In your application, convey your excitement about working in a dynamic team environment. Use phrases that reflect a 'work hard, play hard' mentality to align with the company's culture.
How to prepare for a job interview at Tech-People
✨Show Your Enthusiasm
As the role requires a bubbly personality, make sure to convey your enthusiasm during the interview. Smile, maintain eye contact, and express your excitement about the opportunity to work in a dynamic team.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in facilities maintenance and contract administration. Highlight specific examples where you successfully managed data entry or scheduling, especially using systems like E-Works or Job Logic.
✨Prepare for Technical Questions
Since the role involves using various software tools, brush up on your knowledge of Word, Excel, and Outlook. Be ready to answer questions about how you've used these tools in past roles, particularly in relation to scheduling and reporting.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, the transition to Job Logic, or how success is measured in this position. This demonstrates your proactive approach and genuine interest.
