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- Tasks: Join our team as an Overnight Crew Member, serving customers and ensuring a clean, friendly environment.
- Company: McDonald's is a globally recognised brand committed to values like inclusion, integrity, and community.
- Benefits: Enjoy flexible scheduling, free meals, employee discounts, holiday pay, and opportunities for career development.
- Why this job: Be part of a high-energy team, making a real impact on customer experiences during the night.
- Qualifications: Must be over 18 to work overnight; enthusiasm and effective communication skills are essential.
- Other info: Receive premium pay of £13.12 per hour between midnight and 6am.
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunities open to all.
Join us as an Overnight Crew Member and you will become part of a team that works together to provide the best customer experience all through the night. If you have visited one of our restaurants before, you have probably got some idea of what is involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As an Overnight Crew Member, you will make it happen, whether you are preparing food, serving on the till or being out in the dining areas looking after our customers' needs.
You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant:
- Provide friendly, fast and accurate service.
- Complete tasks and activities in line with training, company guidelines and management direction.
- Follow all workplace safety, security and food hygiene procedures.
- Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team enjoying the camaraderie of the Overnight. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
PREMIUM RATE OF £13.12 PER HOUR BETWEEN MIDNIGHT AND 6AM
Quite simply, you will be working in our fast-moving, high-energy environment and we are looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued all through the night.
Benefits you will receive by joining our team are:
- Free meal on shift
- Employee discounts on food
- Employee discounts in many retail stores, theme parks and attractions, cinema tickets, mobile phone contracts etc
- Holiday Pay
- Life assurance
- Pension Scheme
- Private medical care
- Service awards
- Recognition programme
- Opportunities and development
- Crew Events
In order to comply with UK & Ireland working time regulations, you must be over the age of 18 to work between the hours of midnight and 5am, please only apply if you are above this threshold.
At McDonald's we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
What we offer:
- Flexible Scheduling: We offer a flexible approach to scheduling. You can make informal flexible working requests via our online platform.
- Free Meal: You will be entitled to a free meal during your shift.
- Learning and Development: At McDonald's, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we will give you the chance.
- Pension Scheme: If eligible you will be enrolled onto our pension scheme.
- Service Awards: We celebrate continuous service with rewards throughout your employment with us.
- Holiday Pay: In every role you will receive holiday pay, the amount may differ depending on the role and part-time employees.
- Employee Discounts: Discounts at hundreds of major high-street and online retailers.
- Performance Reviews: Every year, you will have a review with your manager, which can make a real difference to your pay. You will get a bigger pay rise if your reviews show you are doing well.
Overnight Crew Member employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Crew Member
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Highlight your ability to work in a fast-paced environment. Share specific examples from past jobs or experiences where you successfully managed multiple tasks under pressure, as this is crucial for an Overnight Crew Member role.
✨Tip Number 3
Showcase your communication skills. Practice active listening and clear verbal communication, as these are essential for providing excellent customer service during the night shifts.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and tips on what to expect during the hiring process, which can give you an edge.
We think you need these skills to ace Overnight Crew Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Overnight Crew Member at McDonald's. Familiarise yourself with their core values and how they relate to customer service.
Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to work in a fast-paced environment. Emphasise any previous roles where you provided excellent customer service or worked as part of a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific examples of how you embody the values of Serve, Inclusion, Integrity, Community, and Family, and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at McDonald's
✨Show Your Enthusiasm
As an Overnight Crew Member, your energy and enthusiasm are key. Make sure to express your excitement about the role during the interview. Share why you want to work at McDonald's and how you can contribute to creating a positive customer experience.
✨Demonstrate Team Spirit
McDonald's values teamwork, especially during the busy overnight shifts. Be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and maintain a friendly atmosphere.
✨Emphasise Communication Skills
Effective communication is crucial in this role. During the interview, showcase your listening skills and ability to engage with customers. You might even want to practice some common customer interaction scenarios to demonstrate your readiness.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of an Overnight Crew Member. Be ready to discuss how you would handle tasks like food preparation, serving customers, and maintaining cleanliness. Showing that you understand the job will impress the interviewer.
