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- Tasks: Manage tenancies, assess risks, and support residents in a collaborative environment.
- Company: Join a Local Authority in Hillingdon dedicated to community support and housing sustainability.
- Benefits: Competitive pay, potential for contract extension, and the chance to make a real impact.
- Why this job: Be part of a vital role that promotes tenancy sustainability and prevents homelessness.
- Qualifications: NVQ, Diploma, or relevant degree; experience in tenancy management and risk assessment required.
- Other info: Immediate start available; must have a driving licence and Enhanced DBS check.
We are working closely alongside a Local Authority in Hillingdon to assist with the appointment of a Tenancy Management Officer, on a 6-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £15.79 - £19.72 per Hour
Summary: The Tenancy Management Officer plays a key role in delivering end-to-end tenancy services from the point of letting a property through to the lifetime of the tenancy. This role is vital in promoting tenancy sustainability, managing tenancy risks, ensuring compliance with tenancy obligations, and supporting residents in collaboration with partner agencies. You will manage a patch of tenancies and work proactively to maintain successful tenancies and prevent homelessness.
Responsibilities:
- Manage a patch of tenancies across multiple tenancy types.
- Carry out ongoing risk assessments and implement tailored solutions.
- Work collaboratively with multi-agency partners to support residents.
- Encourage tenant engagement and provide advice on rights and responsibilities.
- Respond effectively to tenancy issues, breaches, and statutory requests.
- Maintain accurate and timely records and case notes.
Qualifications:
- NVQ, Diploma, relevant degree or equivalent experience.
- GCSE English & Maths (Grades AC) or equivalent.
Experience required:
- Experience delivering tenancy management services in social housing.
- Risk assessment and tenancy sustainment expertise.
- Working with vulnerable individuals and multi-agency collaboration.
- Managing statutory and contractual tenancy requests.
Essential Criteria:
- Ability to attend meetings and visits outside normal hours.
- Full driving licence and access to a vehicle.
Please note: You should be available to work immediately or at short notice. You should have the right to work in the U.K. This role requires an Enhanced DBS.
Tenancy Management Officer employer: Brackenberry
Contact Detail:
Brackenberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and tenancy laws in Hillingdon. Understanding the specific regulations and support services available will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others who work in tenancy management, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experience where you've successfully managed tenancy issues or collaborated with multi-agency partners. This will showcase your practical skills and problem-solving abilities.
✨Tip Number 4
Highlight your experience with risk assessments and working with vulnerable individuals in your discussions. Being able to articulate how you've supported tenants in challenging situations will set you apart from other candidates.
We think you need these skills to ace Tenancy Management Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tenancy management and social housing. Emphasise your skills in risk assessment, compliance, and collaboration with multi-agency partners.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities and qualifications mentioned in the job description. Explain how your background aligns with the role and why you are passionate about supporting residents.
Highlight Relevant Qualifications: Clearly list your NVQ, Diploma, or degree, along with your GCSE English and Maths qualifications. If you have any additional certifications related to tenancy management, be sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brackenberry
✨Know Your Tenancy Management Basics
Brush up on your knowledge of tenancy management principles, especially around sustainability and compliance. Be prepared to discuss how you would handle various tenancy issues and demonstrate your understanding of the responsibilities involved.
✨Showcase Your Experience with Vulnerable Individuals
Highlight any past experiences working with vulnerable individuals or in multi-agency settings. Share specific examples of how you've successfully supported residents and managed risks, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role and how you would approach them, particularly in terms of risk assessments and tenant engagement.
✨Demonstrate Your Collaborative Skills
Since the role involves working with various partner agencies, be ready to discuss your collaboration skills. Provide examples of how you've effectively worked with others to achieve common goals, especially in tenancy management contexts.
