Customer Services Administrator
Customer Services Administrator

Customer Services Administrator

Hereford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with inquiries and manage service requests daily.
  • Company: Gregory Distribution Ltd is a leading logistics and transport services provider.
  • Benefits: Enjoy a supportive work environment with opportunities for career growth.
  • Why this job: Join a team that values teamwork and continuous improvement in a thriving industry.
  • Qualifications: No specific experience required; a positive attitude and willingness to learn are essential.
  • Other info: Located in Hereford, this role offers a chance to make a real impact.

The predicted salary is between 24000 - 36000 £ per year.

Location: Hereford

About Us: At Gregory Distribution Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement.

Customer Services Administrator employer: Gregory Distribution

Gregory Distribution Ltd is an exceptional employer, offering a supportive and collaborative work culture in the heart of Hereford. With a strong commitment to employee growth and development, we provide ample opportunities for career advancement while maintaining high standards of operational excellence. Join our dedicated team and enjoy the unique advantages of working in a thriving logistics environment that values teamwork and continuous improvement.
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Contact Detail:

Gregory Distribution Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Services Administrator

✨Tip Number 1

Familiarise yourself with the logistics and transport industry. Understanding the key players, trends, and challenges can help you engage in meaningful conversations during interviews.

✨Tip Number 2

Highlight your customer service skills by preparing specific examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to handle similar situations at Gregory Distribution.

✨Tip Number 3

Research Gregory Distribution Ltd's values and culture. Tailoring your responses to align with their commitment to excellence and teamwork can make a strong impression during the interview process.

✨Tip Number 4

Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Customer Services Administrator role.

We think you need these skills to ace Customer Services Administrator

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Problem-Solving Skills
Organisational Skills
Time Management
Proficiency in Microsoft Office Suite
Data Entry Skills
Ability to Work Under Pressure
Teamwork and Collaboration
Adaptability
Conflict Resolution Skills
Knowledge of Logistics and Transport Services
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Services Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver excellence in logistics and transport services.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to teamwork and operational efficiency in previous positions, as this aligns with Gregory Distribution Ltd's values.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Customer Services Administrator.

How to prepare for a job interview at Gregory Distribution

✨Research the Company

Before your interview, take some time to learn about Gregory Distribution Ltd. Understand their values, services, and recent developments in the logistics sector. This will help you tailor your answers and show genuine interest in the company.

✨Prepare for Common Questions

Anticipate questions related to customer service scenarios, such as handling difficult customers or resolving complaints. Think of specific examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure.

✨Showcase Your Teamwork Skills

Since the company values teamwork, be ready to discuss how you've successfully collaborated with others in previous roles. Highlight any experiences where you contributed to a team goal or supported colleagues in achieving success.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to customer service or how they support employee development. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.

Customer Services Administrator
Gregory Distribution
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  • Customer Services Administrator

    Hereford
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-04-20

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    Gregory Distribution

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