ServiceNow Business Analyst

ServiceNow Business Analyst
Location: Mainly remote with occasional travel
Contract Duration: 6 Months (Potential Extension)
Day Rate: Flexible
Start Date: ASAP

Our client, a leading ServiceNow Consulting and Implementation Partner, is hiring a ServiceNow Business Analyst to join their team on a contract basis. The successful candidate will work closely with IT, security and compliance teams to support ServiceNow implementation, enhance processes and ensure regulatory compliance within a high-profile financial institution.

Responsibilities

• Engage with stakeholders to collect, document and evaluate business requirements for ServiceNow implementations.
• Convert business needs into clear functional specifications and user stories.
• Work closely with technical teams to assist in the design, development and rollout of ServiceNow modules.
• Ensure ServiceNow solutions comply with regulatory standards and industry best practices.
• Lead process enhancements and streamline workflows within the ServiceNow platform.
• Conduct workshops, stakeholder meetings and training sessions to drive successful adoption of ServiceNow solutions.
• Offer continuous support, maintain documentation and provide guidance throughout the project lifecycle.

Skillset

• Proven experience as a Business Analyst working on ServiceNow projects.
• In-depth knowledge of ServiceNow modules, including ITSM, SecOps, IRM and ITOM.
• Relevant business analysis certifications such as BCS, IIBA (ECBA, CCBA, CBAP), CSPO or equivalent.
• Practical experience with Agile frameworks (Scrum/Kanban) and/or PRINCE2 methodologies.
• Strong stakeholder management skills, effectively translating business requirements into technical solutions.

If interested, apply via the link below or send your CV to Nicola at .

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