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For Companies At a Glance
- Tasks: Be the go-to person for customer inquiries and support daily operations.
- Company: Join a thriving company in Aston with a positive and supportive culture.
- Benefits: Enjoy a dynamic work environment with opportunities for personal development.
- Why this job: Make a real impact by delivering exceptional customer service and collaborating with various teams.
- Qualifications: Good computer skills, attention to detail, and a desire to learn are essential.
- Other info: This role is perfect for those looking to grow in a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Think Office Recruitment is currently recruiting for an Order and Sales Coordinator to join a successful and growing company based in Aston. The role offers variety and development in a positive and supportive culture . JOB SPECIFICATION To deliver exceptional customer service by addressing enquiries, resolving issues, and supporting the daily operations of the customer service department. The role involves acting as the first point of contact for customers and sales representatives, ensuring their needs are met promptly and professionally. KEY RESPONSIBILITIES Handle enquiries through multiple channels including telephone and email. Provide accurate information about products and services Guiding customers (surgeons) and employees through processes Accurately processing orders and invoicing customers Setting up new customers Maintaining customer databases Chase outstanding invoices, fulfilling any requests to aid swift payment Provide monthly account statements Coordinating with other departments e.g logistics and sales Reporting MI data KEY SKILLS and COMPETENCIES Good computer skills with knowledge of Microsoft word Excel and Outlook Be thorough and understand importance of accuracy Excellent attention to detail Proficient with numbers Desire to learn and develop both independently and as part of a team Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Think Office Recruitment Ltd to contact you and retain your details
Order and Sales Coordinator employer: Think Office Recruitment
Contact Detail:
Think Office Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order and Sales Coordinator
✨Tip Number 1
Familiarize yourself with the products and services offered by the company. This knowledge will help you provide accurate information to customers and demonstrate your commitment to the role during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling enquiries via phone and email. Being able to convey information clearly and professionally is crucial for this position.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed customer databases or processed orders accurately in previous roles.
✨Tip Number 4
Demonstrate your willingness to learn and develop by researching industry trends or relevant software tools that can enhance your efficiency in the role.
We think you need these skills to ace Order and Sales Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Order and Sales Coordinator position. Make sure you understand the key responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or sales coordination. Use specific examples to demonstrate how you've successfully handled enquiries, processed orders, or maintained databases.
Showcase Your Skills: Make sure to mention your computer skills, especially with Microsoft Word, Excel, and Outlook. Highlight your attention to detail and ability to work with numbers, as these are crucial for the role.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Address how you can contribute to their positive and supportive culture while delivering exceptional customer service.
How to prepare for a job interview at Think Office Recruitment
✨Showcase Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing orders and maintaining databases, discuss your methods for ensuring precision in your work. You might mention tools or techniques you use to double-check your work.
✨Familiarize Yourself with the Company’s Products
Research the company’s products and services before the interview. Being knowledgeable about what they offer will allow you to answer questions confidently and show your genuine interest in the role.
✨Prepare for Team Coordination Questions
As the role involves coordinating with other departments, think of examples where you've successfully worked as part of a team. Be ready to discuss how you communicate and collaborate with others to achieve common goals.
