Business Assurance Support (Edinburgh)

To support the Business Assurance Manager in identifying risks and training required across advisers in the 7im group, in addition to acting as a key conduit between the client-facing teams and the risk and control functions. Always seeking to ensure requests are pragmatic and reasonable. Where necessary, support the teams to rationalise and simplify processes.

Responsibilities

• Collate and analyse adviser suitability results (ongoing and new) and implement further reviews where required to ensure quality and compliant files.
• Support the Business Assurance Manager ensuring each adviser is managing their ongoing suitability including overdue and exceptions, providing the relevant MI and escalating any issues or concerns when required.
• Support advisers who have been identified as requiring additional support through the Adviser Improvement Plans and undertake file reviews pre and post when required, liaising with the T&C manager when necessary.
• Liaise with the Risk and Compliance team and any external parties in relation to advice construction and the management of monthly file checks across the Private Client Team.
• Monitor and provide spot checks on various processes across the team to identify any potential issues or training needs e.g. New Business Register, Pipeline.
• Review and update the procedure manual for advisers which should cover all the relevant processes and responsibilities the adviser should carry out e.g. Vulnerable Clients, PEPs, Fee Discount register.
• Create and carry out the training plans across any new advisers internally or externally, ensuring they understand the procedure manual and their responsibilities.
• Review and update the Bottom-up Risk Map (BURM) on a regular basis identifying the risks and controls.
• Coordinate the monthly Business Assurance Meetings ensuring any risks are raised and the appropriate action taken across the PCT & Amicus Management Teams.
• Support the PCT & Amicus directors in providing slides for the Executive Risk Management Committee (ERMC), Customer Outcomes and Conduct Risk Committee (COCRC).
• Keep up to date with FCA rules and regulations, assist with Consumer Duty and Product Governance when required.
• Participate in projects and relevant business initiatives as and when required.
• Ensure the 7IM Vision, Purpose, Values and Personalities (VPVPs) are followed across the team.
• Subscribe to 7IM’s declared Mission and Tenets & to Treating Customers Fairly (TCF) initiatives.
• Other tasks as reasonably required by the line manager, Head of Offices, and Head of Private Clients.

About You

Skills

• Effective stakeholder management tailoring your communication based on the stakeholders\’ preferences, expectations, and needs.
• Accuracy, thoroughness & attention to detail to maintain the highest levels of service.
• Good communication skills, both oral and written.
• Resilience to manage conflicting priorities & demands, ambiguity & demanding workloads.
• Ownership & Initiative.
• Ability to ensure we are meeting our regulatory obligations whilst maintaining a focus on efficiency.
• Ability to provide fair and consistent feedback in a concise and timely manner (written and oral).
• Client focused, delivering a high standard of client service.

Knowledge

• Good working knowledge of suitability advice file standards or being involved with these.
• Knowledge of the UK regulatory system, especially areas relevant to advisory businesses.
• Minimum of 3 years’ experience within the Financial Planning and Investment industry.
• Good working knowledge of Xplan would be a preference.
• Proficient in Excel.

Qualifications

• Qualified or working towards Level 4 Diploma in Financial Services or equivalent.

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