Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a diverse team, manage client relationships, and drive culinary innovation.
- Company: Join a prestigious foodservice company in Canary Wharf focused on excellence.
- Benefits: Enjoy competitive salary, 25 days leave, and a Monday to Friday schedule.
- Why this job: Be part of a dynamic team pushing culinary boundaries and delivering exceptional experiences.
- Qualifications: Proven leadership in hospitality, strong financial acumen, and a passion for food.
- Other info: Opportunity to work in a vibrant corporate environment with a focus on growth.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an exceptional Account Director to lead a key contract based in Canary Wharf. Managing a 6m turnover, overseeing a team of 60 individuals, including 7 direct reports, you will play a critical role in driving operational excellence, client satisfaction, and commercial growth across a variety of foodservice offerings, including a café, restaurant, executive dining rooms and hospitality services. As an Account Director, you will work closely with the Executive Chef to push the boundaries of culinary innovation and deliver high-quality, exciting experiences for our clients.
Key Responsibilities:
- Team Leadership: Lead and inspire a diverse team of 60 employees, managing 7 direct reports, focusing on performance, development, and skill-building.
- Client Relationship Management: Serve as the primary point of contact for all clients, building strong partnerships, exceeding expectations, and ensuring long-term satisfaction.
- Sales & Commercial Growth: Identify and drive opportunities for commercial growth, maximising sales potential and effectively 'up-selling' services to increase revenue.
- Financial Oversight: Manage the 6m turnover, overseeing budgeting, forecasting, and cost control to meet and exceed financial targets.
- Operational Excellence: Oversee the daily operations of 3 Coffee bars, Staff Restaurant, Executive dining rooms, and Hospitality services, ensuring consistent delivery of high-quality service and exceptional guest experiences.
- Innovation & Collaboration: Work closely with the Executive Chef to drive culinary and technological innovation, introducing new concepts, trends, and techniques that will enhance the dining experience for clients and customers.
- Performance Reporting: Regularly analyse financial performance, identify areas for improvement, and report on key metrics to ensure the account meets its objectives.
The Ideal Candidate:
- Proven Leadership: Extensive experience in managing large teams, within a high-quality catering and hospitality establishment, ideally with a multimillion turnover.
- Commercially Savvy: Strong financial acumen, able to manage a significant budget, maximise profit, and drive sales and growth.
- Client-Focused: A relationship-builder with a passion for exceeding client expectations and fostering long-term partnerships.
- Entrepreneurial: You treat your account as your own business, using innovation and strategic thinking to grow and evolve the operation.
- Results-Oriented: Highly analytical, able to track performance, adjust strategies as needed, and consistently deliver on both financial and operational targets.
- Proactive Leadership: A self-motivated leader who takes initiative, drives change, and creates a culture of continuous improvement within the team.
- A True Foodie: A passion for food and exceptional dining experiences. You will work closely with the Executive Chef to push culinary boundaries, whether through new food concepts or integrating the latest food technologies to enhance the guest experience.
What We Offer:
- Competitive salary
- 25 days annual leave plus Bank Holidays
- A Monday to Friday working schedule, allowing you to enjoy your weekends.
- The opportunity to work in a prestigious corporate environment in Canary Wharf.
- A chance to be part of a team that strives for excellence in all aspects of hospitality.
As Account Director, you will lead a team to deliver world-class service across all areas of the business, driving growth, operational excellence, and culinary innovation. If you are an experienced leader with a love for food and a drive to deliver outstanding customer experiences, we would love to hear from you!
Account Director - Canary Wharf employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Canary Wharf
✨Tip Number 1
Network with professionals in the foodservice and hospitality industry, especially those who have experience in managing large teams. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role.
✨Tip Number 2
Research the latest trends in culinary innovation and food technology. Being knowledgeable about current developments will not only impress during interviews but also demonstrate your passion for pushing culinary boundaries.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven commercial growth in previous roles. Highlight your ability to identify opportunities and implement strategies that have led to increased revenue and client satisfaction.
✨Tip Number 4
Familiarise yourself with the key metrics used in financial oversight within the hospitality sector. Understanding budgeting, forecasting, and cost control will help you articulate your financial acumen effectively during discussions.
We think you need these skills to ace Account Director - Canary Wharf
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in managing large teams and budgets. Emphasise any relevant achievements in client relationship management and operational excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food and hospitality. Discuss how your experience aligns with the role's requirements, particularly your ability to drive commercial growth and culinary innovation.
Showcase Relevant Experience: When detailing your work history, focus on specific examples that demonstrate your success in managing high-quality catering operations and exceeding client expectations. Use metrics where possible to quantify your impact.
Prepare for Interviews: Anticipate questions related to team leadership, financial oversight, and client relationship management. Be ready to discuss your approach to driving innovation in foodservice and how you would enhance the dining experience for clients.
How to prepare for a job interview at ESS
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to inspire and develop others.
✨Demonstrate Financial Acumen
Since the role involves managing a significant budget, it's crucial to show your understanding of financial management. Be ready to discuss your experience with budgeting, forecasting, and cost control, and how you've maximised profit in previous roles.
✨Emphasise Client Relationship Management
This position requires strong client relationship skills. Prepare to share examples of how you've built and maintained successful partnerships with clients, and how you've exceeded their expectations in the past.
✨Express Your Passion for Culinary Innovation
Given the focus on foodservice offerings, convey your enthusiasm for culinary trends and innovation. Discuss any relevant experiences where you've collaborated with chefs or introduced new concepts that enhanced the dining experience.
