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For Companies At a Glance
- Tasks: Lead operational improvements and enhance service experiences across the business.
- Company: Join a rapidly growing, PE-backed Insurance Broker with exciting acquisition plans.
- Benefits: Enjoy hybrid working, a competitive salary, bonuses, and great perks.
- Why this job: Be part of a dynamic team driving change in the insurance industry with a focus on innovation.
- Qualifications: Must have strong operational excellence experience in the insurance sector.
- Other info: This is a permanent role offering significant career growth opportunities.
The predicted salary is between 48000 - 84000 £ per year.
I’m helping a leading Insurance Broker find a Head of Service Improvement to oversee the operational experience and improvements across the business – looking at processes, offshoring and technology.
They are seeking someone from the Insurance market with strong experience in operational excellence. The role is permanent and hybrid working, paying a high base salary with bonus and benefits.
Head of Operations Improvement employer: JSS Transform
Contact Detail:
JSS Transform Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations Improvement
✨Tip Number 1
Network with professionals in the insurance industry, especially those who have experience in operations improvement. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in operational excellence.
✨Tip Number 2
Research the company thoroughly, focusing on their recent acquisitions and growth strategies. Understanding their business model will help you tailor your discussions during interviews and demonstrate your genuine interest in their operations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented operational improvements in previous roles. Highlight your experience with offshoring and technology integration, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest technologies and methodologies in operations management. Being knowledgeable about current tools and practices will position you as a strong candidate who can drive innovation within the company.
We think you need these skills to ace Head of Operations Improvement
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head of Operations Improvement position. Understand the key responsibilities, required skills, and the specific experience in operational excellence within the insurance market that the company is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in operations improvement, particularly in the insurance sector. Emphasise your achievements in process optimisation, offshoring, and technology implementation to align with the company's needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your understanding of the insurance industry. Use specific examples from your past roles to demonstrate how you can contribute to the company's growth and operational improvements.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JSS Transform
✨Showcase Your Operational Excellence
Be prepared to discuss specific examples of how you've improved operational processes in your previous roles. Highlight any metrics or KPIs that demonstrate your success in driving efficiency and effectiveness.
✨Understand the Insurance Market
Familiarise yourself with current trends and challenges in the insurance industry. This knowledge will help you articulate how your experience aligns with the company's needs and how you can contribute to their growth.
✨Emphasise Your Leadership Skills
As a Head of Operations Improvement, you'll need to lead teams and drive change. Be ready to share your leadership philosophy and provide examples of how you've successfully managed teams through transitions or improvements.
✨Prepare for Questions on Technology and Offshoring
Since the role involves overseeing technology and offshoring, be prepared to discuss your experience with these areas. Think about how you've leveraged technology to enhance operations and any experience you have with managing offshore teams.
