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- Tasks: Lead the Operational Resilience team and manage crisis management activities.
- Company: Join Mitsubishi UFJ Financial Group, a top global financial institution with 120,000 colleagues.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in operational resilience while working in a supportive and dynamic environment.
- Qualifications: Experience in crisis management and operational resilience is preferred; strong leadership skills are essential.
- Other info: Opportunity to work closely with senior stakeholders and influence key organisational strategies.
The predicted salary is between 72000 - 108000 £ per year.
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve.
NUMBER OF DIRECT REPORTS: 5
MAIN PURPOSE OF THE ROLE: Supporting the SMF24, Chief of Operations for EMEA & International Head of Operations, the Head of Operational Resilience will be responsible for leading the Operational Resilience team in the delivery of all Operational Resilience framework activities, including completion of annual reviews and identification of enhancements to improve efficiency of services delivered by MUFG business lines to MUFG customers and Clients.
Responsibilities include:
- Leading the Operational Resilience team to continue to maintain appropriate governance and framework for MUFG, which is in line with regulatory requirements as set out in the Policy Papers published in March 2021.
- Leading in developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements.
- Delivering annual regulatory self-assessments due end of March.
- Leading delivery of Crisis Management and Business Continuity activities.
- Working closely with the Operational Resilience team business partners and Governance & MI, BCP & Crisis Management Lead.
WORK EXPERIENCE:
Work Experience required:
- Experience managing incidents and crisis events.
- Designed and delivered crisis management exercises.
- Working closely with stakeholders at different levels of seniority.
- Knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
- Academic experience in emergency or disaster management.
SKILLS AND EXPERIENCE:
Skills and knowledge required:
- Facilitating workshops with technical and non-technical stakeholders.
- Maintaining procedure documents regarding crisis management and business continuity.
- Strong interpersonal and leadership skills.
We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
Director, Head of Operational Resilience, Operational Resilience employer: MUFG Bank, Ltd.
Contact Detail:
MUFG Bank, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Head of Operational Resilience, Operational Resilience
✨Tip Number 1
Network with professionals in the financial services sector, especially those involved in operational resilience and crisis management. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the regulatory requirements and frameworks relevant to operational resilience. Understanding the specific policies and guidelines that MUFG adheres to will demonstrate your commitment and preparedness for the role.
✨Tip Number 3
Prepare to discuss your experience in managing incidents and crisis events during interviews. Be ready to share specific examples of how you've successfully led teams through challenging situations, as this will highlight your leadership skills and practical knowledge.
✨Tip Number 4
Showcase your ability to facilitate workshops and engage with both technical and non-technical stakeholders. Highlighting your communication skills and experience in collaborative environments will be crucial, as these are key aspects of the role.
We think you need these skills to ace Director, Head of Operational Resilience, Operational Resilience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational resilience and crisis management. Use specific examples that demonstrate your leadership skills and ability to manage incidents effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational resilience and how your background aligns with the role. Mention your experience with regulatory requirements and your approach to developing frameworks and methodologies.
Highlight Relevant Skills: Emphasise your interpersonal and leadership skills in both your CV and cover letter. Provide examples of how you've facilitated workshops or worked with stakeholders at various levels to enhance operational resilience.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at MUFG Bank, Ltd.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in crisis management or operational resilience initiatives. Highlight your experience in managing incidents and working with stakeholders at various levels.
✨Understand Regulatory Requirements
Familiarise yourself with the regulatory requirements related to operational resilience, especially those outlined in the Policy Papers published in March 2021. Be ready to discuss how you would ensure compliance and enhance efficiency within MUFG's framework.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your crisis management skills. Think about past incidents you've managed and be prepared to explain your approach, the tools you used, and the outcomes. This will showcase your practical knowledge and problem-solving abilities.
✨Emphasise Collaboration and Communication
Highlight your ability to facilitate workshops and communicate effectively with both technical and non-technical stakeholders. Share specific instances where your interpersonal skills have led to successful collaboration in developing operational resilience strategies.
