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For Companies At a Glance
- Tasks: Resolve telephony and videoconferencing incidents while managing local teams.
- Company: Capgemini is a global leader in business and technology transformation.
- Benefits: Enjoy extensive training opportunities and access to 250,000 courses for personal growth.
- Why this job: Join a diverse team focused on innovation and making a positive impact.
- Qualifications: Advanced knowledge of Cisco systems and team management skills required.
- Other info: Security clearance needed; must have lived in the UK for the last 5 years.
The predicted salary is between 48000 - 72000 £ per year.
This is an on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer.
Your role:
- Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents.
- Respond to specific hardware or application requests.
- Participate in Telephony / Videoconferencing Projects.
- Assist the operations teams on an ad hoc basis.
- Ensure the MCO of the Telephony and Videoconferencing infrastructure.
- Management of local team and sharing of skills.
Your skills and experience:
- Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...).
- Knowledge of VMware Suite and vSan.
- Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems.
- Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus.
- Team Management/ People Skills.
Your security clearance:
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
What does 'Get The Future You Want' mean for you? You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Why you should consider Capgemini:
Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.
About Capgemini:
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
Contact Detail:
Capgemini Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CISCO Lead Engineer
✨Tip Number 1
Familiarise yourself with the specific Cisco technologies mentioned in the job description, such as CUCM and Webex. Having hands-on experience or relevant certifications can really set you apart during the interview process.
✨Tip Number 2
Network with current or former employees of Capgemini, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with team management and people skills, as these are highlighted in the job description. Think of specific examples where you've successfully led a team or resolved conflicts.
✨Tip Number 4
Since security clearance is required, ensure you have all necessary documentation ready and be prepared to discuss your residency history in the UK. This will demonstrate your readiness for the role right from the start.
We think you need these skills to ace CISCO Lead Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco TOIP, Webex, and video conferencing technologies. Include specific examples of projects you've worked on that relate to telephony and videoconferencing.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job requirements. Mention your team management experience and your ability to resolve Level 2 and 3 incidents.
Highlight Relevant Skills: Clearly outline your knowledge of SIP/H323 protocols, VMware Suite, and any other relevant technologies in your application. This will demonstrate your technical expertise and suitability for the role.
Prepare for Security Clearance: Since SC clearance is required, be ready to provide information about your residency in the UK over the last five years. Ensure you meet all criteria before applying to avoid delays in the hiring process.
How to prepare for a job interview at Capgemini Engineering
✨Showcase Your Technical Expertise
Make sure to highlight your advanced knowledge of Cisco TOIP systems and video conferencing technologies during the interview. Be prepared to discuss specific projects or incidents you've resolved, as this will demonstrate your hands-on experience and problem-solving skills.
✨Demonstrate Team Management Skills
Since the role involves managing a local team, be ready to share examples of how you've successfully led teams in the past. Discuss your approach to sharing skills and fostering collaboration among team members, as this will show your capability in people management.
✨Understand the Importance of Security Clearance
Familiarise yourself with the requirements for obtaining Security Check (SC) clearance. Be prepared to discuss your residency in the UK over the last five years and any other relevant background information that may be required, as this is crucial for the role.
✨Express Your Willingness to Learn
Capgemini values continuous learning, so express your enthusiasm for professional development. Mention any relevant courses or certifications you are interested in pursuing, especially those related to AWS, Microsoft, or cybersecurity, to align with their 'learning for life' mindset.
