Lead Generation Specialist - Assistant Manager - English

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are seeking a highly motivated Lead Generation Sales Specialist to join our business development team. As a Lead Generation Sales Specialist at Genpact, you will play a pivotal role in identifying, qualifying, and nurturing potential leads for our service offerings. You will be the first point of contact for prospective clients, helping to build a strong pipeline for the sales team by targeting key decision-makers in various industries.

Responsibilities

• Lead Identification: Research and identify potential leads that align with Genpact's target market and service offerings. Utilize online resources, databases, and networking to build a robust list of prospects.
• Outbound Prospecting: Conduct outreach via phone calls, emails, and social media to engage potential clients. Tailor communication strategies based on the prospect's industry, business challenges, and needs.
• Lead Qualification: Qualify leads by assessing their needs, budget, and timeline for services. Work closely with prospects to understand their pain points and determine if they are a good fit for the company’s solutions.
• Campaign Management: Draft, manage, and send outreach campaigns and follow-ups.
• Pipeline Management: Maintain and update the Salesforce system with accurate and timely information on all lead interactions. Track lead progress and follow up regularly to ensure consistent engagement.
• Collaboration with Sales Team: Collaborate with the sales and business development teams to transition qualified leads and ensure a smooth handoff for further engagement. Provide detailed insights about the lead to assist in the sales process.
• Target Achievement: Work towards monthly and quarterly lead generation goals. Meet or exceed KPIs, including the number of leads generated, outreach activities, and conversion rates.
• Market Research: Stay informed on industry trends, competitive landscape, and emerging technologies to effectively position the company’s services in a way that resonates with prospects.
• Reporting and Analysis: Regularly report on lead generation activities, conversion rates, and the effectiveness of different outreach strategies. Provide feedback on trends and areas of opportunity for improvement.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Any graduate or post-graduate degree.
• Relevant years of experience in lead generation, inside sales, or business development, preferably within the professional services or consulting industry.
• Proven ability to generate and qualify leads through various channels.
• Proficient in CRM software (e.g., Salesforce) and lead generation tools (e.g., LinkedIn Sales Navigator).
• Understanding of the professional services landscape focused on Finance & Accounting, Supply chain and Insurance, including market trends, client needs, and competitive dynamics.
• Proficiency and familiarity with technology tools, platforms, and systems and understanding of artificial intelligence (AI) concepts, applications, and technologies relevant to the individual's industry and domain.

Preferred Qualifications

• Goal-oriented and self-motivated with a passion for sales.
• Strong problem-solving abilities and a proactive mindset.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Results-oriented with a strong drive to achieve and exceed targets.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

What can we offer?

• Attractive salary.
• Consistent job openings with secure employment agreements.
• Work in a multicultural and diverse environment with employees from over 30 countries.
• Genpact supports professional trainings and great career development opportunities.
• Free access to our award-winning learning platform.
• Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks.
• Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.