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For Companies At a Glance
- Tasks: Manage and resolve complex employee relations issues while building a new framework from scratch.
- Company: Cleo empowers people to achieve financial well-being with innovative AI solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and mentorship.
- Why this job: Join a fast-growing tech scaleup recognised by Forbes, making a real impact on people's lives.
- Qualifications: Bachelor's degree in HR or related field; 5+ years in employee relations required.
- Other info: Opportunity to mentor junior HR team members and shape company policies.
The predicted salary is between 43200 - 72000 £ per year.
People come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the best-known investors in tech, we’ve reached millions of people to support them throughout their financial lives. We’re hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.
About The Role
ER is a new functional area for Cleo and so you will be important in defining the frameworks we use to manage sensitive employee topics. The person in this role will have the opportunity to build our ER case management framework from scratch, in collaboration with our People Partnering team. In addition to building out our ER framework you will also work on tier one case resolution, ensuring risk is managed appropriately for Cleo, whilst maintaining best practice in everything you do.
What You’ll Be Doing
- Manage, investigate, and resolve complex employee relations issues, including performance management, disciplinary actions, grievances, and complaints.
- Ensure thorough documentation of cases, adherence to timelines, and compliance with applicable laws and company policies.
- Interpret and apply HR policies, procedures, and programs to ensure consistent and fair treatment of employees across the organisation.
- Partner with legal counsel to ensure that actions comply with employment laws and regulations (EEOC, FMLA, ADA, etc.).
- Monitor trends in employee relations and provide recommendations to improve policies and practices.
- Provide guidance and support to managers and HR colleagues on handling employee relations issues effectively and legally.
- Develop and conduct training sessions for managers on employee relations topics, such as conflict resolution, performance management, and workplace harassment.
- Act as a neutral party to facilitate mediation and resolution of conflicts between employees or between employees and management.
- Prepare and present reports for senior management, providing actionable recommendations based on data.
- Mentor junior members of the HR team, providing expertise and advice on complex employee relations matters.
What You’ll Need
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Master’s degree or HR certification (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR) is preferred.
- 5+ years of progressive experience in employee relations, with a strong understanding of employment laws and conflict resolution techniques.
- Strong interpersonal and communication skills, with the ability to handle sensitive situations diplomatically and confidentially.
- Advanced problem-solving and critical-thinking abilities.
- Ability to work independently as well as collaboratively with teams across the organisation.
Senior Employee Relations Specialist New London employer: Seibold GmbH
Contact Detail:
Seibold GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Relations Specialist New London
✨Tip Number 1
Familiarise yourself with the latest employment laws and regulations relevant to employee relations. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and best practices in the field.
✨Tip Number 2
Network with current or former employees of Cleo, especially those in HR or employee relations roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed complex employee relations issues. Highlighting your problem-solving skills and ability to handle sensitive situations will set you apart from other candidates.
✨Tip Number 4
Stay updated on trends in employee relations by following industry news and participating in relevant webinars or workshops. This will not only enhance your knowledge but also show your enthusiasm for continuous learning in the field.
We think you need these skills to ace Senior Employee Relations Specialist New London
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Employee Relations Specialist position at Cleo. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in employee relations. Provide specific examples of how you've managed complex issues, resolved conflicts, and ensured compliance with employment laws.
Showcase Your Skills: Demonstrate your strong interpersonal and communication skills in your application. Mention any relevant training sessions you’ve conducted or mentoring experiences that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for empowering people and building frameworks for sensitive employee topics. Make it personal and engaging to stand out.
How to prepare for a job interview at Seibold GmbH
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and the specific responsibilities of a Senior Employee Relations Specialist. Be prepared to discuss how your experience aligns with managing complex employee relations issues and building frameworks from scratch.
✨Showcase Your Knowledge of Employment Laws
Since this role involves compliance with various employment laws, brush up on relevant regulations like EEOC, FMLA, and ADA. Be ready to provide examples of how you've navigated these laws in past roles.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you've encountered in employee relations. Prepare detailed examples that demonstrate your problem-solving skills and ability to handle sensitive situations diplomatically.
✨Highlight Your Training and Mentoring Experience
As part of the role involves developing training sessions for managers, be sure to discuss any experience you have in training or mentoring others. Share how you've successfully guided teams in handling employee relations issues.
