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- Tasks: Engage customers, support sales, and maintain store standards while working in a vibrant team.
- Company: Join Anthropologie, a brand known for its unique shopping experience and stylish offerings.
- Benefits: Enjoy perks like employee discounts, wellness support, and a day off for life's big moments.
- Why this job: Be part of a creative environment that values teamwork, personal growth, and customer connection.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: This role is located in the heart of Soho, London, perfect for those who love a bustling atmosphere.
Location: This position is located at 158 Regent St Soho, London, W1B5SW United Kingdom.
Role Summary: Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You'll Be Doing:
- Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and place orders for items not available in store.
- Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others.
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Employee Recognition: contributes to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
- Visual & Business Operations:
- Business Acumen: understands their contribution to service and selling on every shift in order to positively impact the store's business KPIs.
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels on the floor.
- Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.
- Merchandising & Display: Executes stock-to-sales processes and presentation standards. Is knowledgeable of trends and supports brand messaging. Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need:
- Previous experience in a retail environment - not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks:
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Temporary Sales Associate - Regent Street
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique appeal. Visit the store, explore their products, and understand their customer experience approach. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion trends and personal styling. Being able to articulate your thoughts clearly will be crucial when connecting with customers and sharing product suggestions.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlighting your collaborative spirit can set you apart, as the role requires building productive relationships with peers and contributing to a positive team environment.
✨Tip Number 4
Stay updated on current retail trends and customer service best practices. This knowledge will not only enhance your understanding of the retail landscape but also allow you to provide valuable insights during discussions with the hiring team.
We think you need these skills to ace Anthropologie Temporary Sales Associate - Regent Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Anthropologie is looking for in a Temporary Sales Associate. Pay attention to the key responsibilities and required skills, as these will guide your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous retail experience, customer service skills, and your understanding of the Anthropologie brand.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Anthropologie brand and your ability to create a welcoming customer experience. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Anthropologie's mission and values. Understand their unique selling points and how they connect with customers. This will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've engaged with customers in previous roles. Think of examples where you initiated conversations or provided personalised service, as this aligns with the customer connection aspect of the role.
✨Emphasise Teamwork
Be ready to share experiences that highlight your ability to work well in a team. Discuss how you've supported colleagues or contributed to a positive work environment, as teamwork is crucial for this position.
✨Demonstrate Business Acumen
Understand the basics of retail KPIs and how your role can impact them. Be prepared to discuss how you can contribute to sales and operational goals, showing that you have a business-minded approach to your work.
