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- Tasks: Support older people in sheltered housing, ensuring their safety and wellbeing.
- Company: Join Crawley Borough Council, dedicated to enhancing community living for the elderly.
- Benefits: Earn £17.47 per hour with flexible hours and a supportive team environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in social care.
- Qualifications: Experience with older adults and knowledge of safeguarding procedures is essential.
- Other info: 2-month contract with potential for permanent opportunities; referral bonuses available!
Join a dedicated team supporting older people in Crawley’s sheltered housing schemes—helping to promote independence, safety, and wellbeing in the community.
THE ROLE
- We are looking for an experienced Older Peoples' Support Officer to work within Crawley Borough Council’s Sheltered Housing service, ensuring the well-being of elderly tenants and maintaining safe, supportive living environments.
- Carry out regular welfare checks through visits and calls to tenants.
- Respond to emergency alarms and incidents, providing immediate support.
- Liaise with external agencies to organise care packages and support networks.
- Manage and supervise communal areas within the schemes.
- Assist with tenancy management, including pre-tenancy assessments and viewings.
- Maintain accurate and secure records of tenant support and safeguarding concerns.
- Participate in an emergency out-of-hours callout rota.
THE CANDIDATE
- The ideal candidate will have previous experience in a similar role, particularly within sheltered housing or working with older or vulnerable adults.
- Knowledge of safeguarding procedures and WSCC protocols.
- Strong communication and interpersonal skills.
- Ability to work independently and manage a caseload.
- Knowledge of housing and welfare benefits and local referral pathways.
- Confident IT skills and experience in maintaining support records.
THE CONTRACT
- 37 hours per week, Monday to Friday (8:00am–4:30pm Mon–Thurs, 8:00am–4:00pm Fri).
- 2-month contract covering a vacant post during permanent recruitment.
- The pay for the role is £17.47 per hour LTD. The PAYE equivalent is £14.89 per hour, inclusive of holiday pay.
- Enhanced DBS and full UK driving licence with access to a vehicle required.
HOW TO APPLY
To apply for this role, please email a copy of your CV to .uk or call on to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Older Person Support Officer employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Older Person Support Officer
✨Tip Number 1
Familiarise yourself with the specific needs of older people in sheltered housing. Understanding their challenges and how to promote their independence will help you stand out during interviews.
✨Tip Number 2
Network with professionals already working in the field. Attend local community events or online forums related to elderly care to gain insights and potentially get referrals.
✨Tip Number 3
Brush up on your knowledge of safeguarding procedures and local referral pathways. Being well-versed in these areas will demonstrate your commitment to the role and the safety of the tenants.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about past experiences where you've successfully managed emergencies or supported vulnerable adults, as these will be key to showcasing your skills.
We think you need these skills to ace Older Person Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting older people or working in sheltered housing. Emphasise your knowledge of safeguarding procedures and any previous roles that involved managing a caseload.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your communication skills, ability to work independently, and any relevant IT skills you possess.
Highlight Relevant Qualifications: If you have any qualifications related to social care, housing, or welfare benefits, be sure to include them in your application. This will demonstrate your commitment and suitability for the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions - Housing
✨Show Your Experience
Make sure to highlight your previous experience working with older or vulnerable adults. Share specific examples of how you've supported their independence and well-being in past roles.
✨Demonstrate Communication Skills
Since strong communication is key in this role, prepare to discuss how you effectively communicate with tenants, external agencies, and colleagues. Consider sharing a situation where your communication made a positive impact.
✨Know Your Safeguarding Procedures
Familiarise yourself with safeguarding procedures and local referral pathways. Be ready to discuss how you would handle safeguarding concerns and ensure the safety of tenants.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential emergencies you might face in the role and how you would respond to them, especially regarding emergency alarms and incidents.
