Salesforce Technical Consultant

Overview

Capgemini works with some of the world’s largest brands on some of the most interesting and complex IT projects. The Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients achieve business value through Salesforce.com, the world’s number one cloud based CRM solution.

Your role

As a Salesforce Technical Consultant, you’ll work across a wide spectrum of industry sectors, from Consumer Products and Utilities to Automotive and Telecommunications. You’ll help clients transform their business using the Salesforce.com platform, supported by a large ecosystem of Salesforce apps. You may start by understanding client requirements, move to building a proof of concept with a development team, and then develop the final solution used by thousands of end users.

The work

• Collaborate closely with Salesforce Functional Consultants to design and build tailored client solutions.
• Serve as a Salesforce SME within the DCX practice, contributing to capability building—leveraging AI-driven tools like Agentforce to support solution design, accelerate delivery, and enhance team productivity.
• Develop on the Salesforce platform using a mix of declarative and programmatic tools, including Apex, Lightning Web Components (LWC), Flows and JavaScript.
• Integrate AppExchange solutions to extend functionality — e.g. e-signatures.
• Support agile delivery teams and contribute to DevOps best practices (e.g. Copado, Flosum, Gearset, AzureDevOps).
• Work directly with clients, building your consulting skills in communication, design thinking, and stakeholder engagement.

Your Skill And Experience

Working closely with clients, you’ll analyse exactly what they need, then design and develop the right solution to exceed their expectations using your technical Salesforce configuration and coding. You’ll enjoy Salesforce and CRM work and your curiosity will help you tackle complex challenges. The following qualifications and experiences are typical for the role:

• Salesforce technical experience covering one or more of the main clouds: Sales, Service or Commerce
• Experience with one or more of LWC, Vlocity or Field Service Lightning
• Experience working on large, complex end-user or client projects involving several hundred Salesforce end users
• Hold certifications in Salesforce Administrator, Platform Developer I & II, JavaScript Developer I, and at least one Consultant-level credential, with a strong commitment to continuous learning through additional certifications or Trailhead Superbadges in progress
• Experience of agile project delivery and working as part of a team of Salesforce developers
• Proven ability to translate highly conceptual business needs and/or user stories into a working solution
• Proven ability to communicate complex ideas, issues, concepts and solutions to clients and executive stakeholders
• Experience working with 3rd party delivery partners and AppExchange vendors is a plus (e.g. Mulesoft, Copado)

Potential is just as important to us as having the required skills. If you have the right mindset, we might provide bespoke training. If you’re passionate about the role but unsure you have all the skills, please apply and we’ll see how we can support you.

Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2). We offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

Your security clearance

Baseline Personnel Security Standard (BPSS). To be appointed to this role you will need to undergo BPSS checks. There are no nationality or residency restrictions, although if you have resided outside the UK within the last 5 years, further checks may be required. You will be asked questions about your security clearance eligibility during the recruitment process, such as country of residence and nationality.

Make It Real – What Does It Mean For You

Flexibility to work your way

You will be encouraged to maintain a healthy work-life balance. Our hybrid-first approach means we embed hybrid working in all we do and offer flexible working arrangements for all UK employees.

Your wellbeing

You’ll join a Great Place to Work for Wellbeing in 2024. We prioritise employee wellbeing with trained Mental Health Champions and wellbeing apps such as Thrive and Peppy.

Impactful Experiences

You will reimagine what’s possible by creating value for leading organisations through technology to build a sustainable, more inclusive future. You’ll work with a range of clients with unique business, technological and societal ambitions, making a real impact across the UK.

Shape your path

You will be empowered to explore, innovate, and progress. Capgemini’s learning-for-life mindset offers training and development opportunities from thinktanks to hackathons, including access to 250,000 courses and external certifications.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future and make it real with AI, technology and people. With nearly 60 years of heritage, we are a diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with deep industry expertise and a strong partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com