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For Companies At a Glance
- Tasks: Manage placements in temporary accommodation and ensure safety and suitability for clients.
- Company: Join a busy Local Authority team dedicated to supporting those in housing need.
- Benefits: Earn £16.00 to £17.00 per hour with potential for a referral bonus.
- Why this job: Make a real impact by helping residents find safe homes while gaining valuable experience.
- Qualifications: Experience in housing roles, knowledge of legislation, and strong communication skills required.
- Other info: This is a temporary full-time role for 3 months, perfect for gaining hands-on experience.
Are you experienced in managing temporary accommodation and passionate about supporting those in housing need? We are looking for a dedicated Temporary Accommodation Allocations Officer to join a busy Local Authority team in Ashford and help ensure safe, suitable placements for residents.
THE ROLE
- As a Temporary Accommodation Allocations Officer, you will be responsible for managing the day-to-day placement of clients into temporary accommodation, ensuring suitability, safety, and efficiency at every step.
- Match clients to available temporary accommodation through thorough suitability checks.
- Carry out sign-ups and set up rent accounts to support income collection.
- Ensure accommodation meets health and safety standards through site visits and documentation reviews.
- Maintain accurate records on landlords, units, and placements.
- Respond to complaints and tenancy issues, escalating when required.
- Coordinate movements and voids to reduce vacant property time.
- Liaise with internal teams to facilitate smooth transitions to permanent housing.
THE CANDIDATE
- The ideal candidate will have previous experience working in a similar role within a housing or local authority setting, particularly with temporary accommodation.
- Strong knowledge of housing legislation and statutory duties.
- Experience in client placement and tenancy sign-up processes.
- Confident managing rent accounts and ensuring income collection.
- Excellent communication and stakeholder coordination skills.
- Ability to handle sensitive situations and resolve tenant or landlord issues effectively.
THE CONTRACT
- Temporary – 3 months.
- Full time – 37 hours weekly.
- The pay range for the role is £16.00 to £17.00 per hour LTD company rate. The PAYE equivalent is £13.64 to £14.49 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to .uk or call on to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Temporary Accommodation Officer employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer
✨Tip Number 1
Familiarise yourself with local housing legislation and policies. Understanding the specific regulations in Ashford will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector. Attend local housing meetings or forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experience. Be ready to discuss how you've handled sensitive situations or resolved tenant issues effectively.
✨Tip Number 4
Showcase your communication skills during any interactions with the hiring team. Whether it's a phone call or an informal chat, clear and confident communication can set you apart from other candidates.
We think you need these skills to ace Temporary Accommodation Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing temporary accommodation and any previous roles within housing or local authority settings. Emphasise your knowledge of housing legislation and client placement processes.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting those in housing need. Mention specific examples from your past experiences that demonstrate your ability to handle sensitive situations and resolve issues effectively.
Highlight Key Skills: In your application, focus on key skills such as communication, stakeholder coordination, and your ability to manage rent accounts. These are crucial for the role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions - Housing
✨Know Your Legislation
Brush up on housing legislation and statutory duties relevant to temporary accommodation. Being able to discuss these confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Your Experience
Prepare specific examples from your previous roles that highlight your experience in client placement and tenancy sign-up processes. This will help you illustrate your capability to handle the responsibilities of the position.
✨Showcase Communication Skills
Since the role involves liaising with various stakeholders, be ready to discuss how you've effectively communicated in past situations. Highlight any experiences where you resolved tenant or landlord issues successfully.
✨Prepare for Scenario Questions
Expect questions that present hypothetical situations related to managing temporary accommodation. Think through your approach to handling sensitive situations and how you would ensure safety and suitability for clients.
