Consultant, Payroll Service Delivery

Deloitte is renowned in the marketplace for its innovative and collaborative culture, commitment to delivering an outstanding quality of client service and enabling its own people to excel in everything they do. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging from industry experts, technologists, consultants and project managers, collaborating to deliver exceptional services to our clients.

Over the past year, our team have been involved in a wide variety of projects – examples include:

• Providing comprehensive outsourced payroll services to clients in a range of industries, adapting to their unique needs and complexities.
• Payroll and workforce management review and future state strategy design.
• Implementation of a payroll system for a large multinational firm.
• Reviewed and optimised a client's existing technology landscape.
• Project management of an outsourced payroll roll-out for a global manufacturing client.
• Technology and transformation implementation to support a client’s global mobility programme.

We have an exciting opportunity to support with the development of our workforce management technology practice. We are currently building out a dedicated team to deliver payroll advisory, implementation and staff augmentation projects for a range of clients utilising payroll and workforce management technology. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients.

Our Consultants are responsible for assisting our teams day-to-day as well as delivering key parts of our client services. As a Consultant you will use your commercial awareness and professional expertise to deliver the best possible experience and outcomes for our clients. You will enjoy sharing your knowledge and developing the team, as well as continuing to build your own technical expertise or specialism.

Responsibilities include:

• Able to process, review and deliver end to end outsourced payroll to clients, ensuring accuracy and timeliness.
• Takes an active role in pre-sales and bid development.
• Ensures that all standards and processes are adhered to for any deliverables produced.
• Develops strong relationships with our clients.
• Drives the agenda for quality of work and ensures that all standards and processes are adhered to for any deliverables produced.
• Supports our team presentations at client seminars and works with others on the production of marketing materials.
• Take an active role in financials, contracting and take on processes for client projects.

We are looking for a strong team player to join our exciting Payroll and Workforce Management (PWFM) practice. We are a close team with great relationships, regularly collaborating across our workstreams and offices.

Essential skills and experience:

• Experience and understanding of operational payroll delivery within an organisation or payroll vendor which incorporates the needs of the client.
• Experience of the full annual payroll cycle.
• Awareness and understanding of other solutions including but not limited to IRIS, Workday and / or Dayforce.
• Effective prioritisation management and organisational skills.
• Excellent attention to detail.
• Strong team-player.
• Knowledge and understanding of payroll business processes.
• Analytical skills used to derive insight from complex and varied information sources and the ability to input into the creation of sound recommendations.
• Excellent written and verbal communication skills including presentations, meeting minutes, workshop participation, business and report writing - capable of playing an active role in pre-sales and bid development.

Desirable skills and experience:

• Experience and knowledge of payroll vendors, including, but not limited to IRIS and/or Workday, is desirable.
• CIPP / Payroll Qualified (or equivalent).

Our hybrid working policy allows for flexibility through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing.

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.