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For Companies At a Glance
- Tasks: Manage strategic customer portfolios to ensure successful adoption of Apptio products.
- Company: Join IBM, a global leader in technology and consulting.
- Benefits: Enjoy hybrid work options, professional development, and a collaborative culture.
- Why this job: Make a real impact on customer success while working with innovative technology.
- Qualifications: Bachelor's degree required; experience in IT finance or consulting preferred.
- Other info: Position available in London or Italy; travel may be required.
The predicted salary is between 43200 - 72000 £ per year.
The Strategy Advisor will be responsible for managing a portfolio of our largest and most strategic customers to ensure successful adoption and expansion of the Apptio product suite. This position is an integral role at Apptio impacting the long-term success of the customer relationship. By developing and maintaining a high level of customer engagement, the Strategy Advisor will partner with Account Management & Customer Success to ensure every customer realises full value from their investment with Apptio.
With deep multi-domain expertise and an understanding of customer challenges and Technology Business Management (TBM) best practices, Strategy Advisors leverage their strategic leadership and operational capabilities to help customers develop their TBM objectives while driving operational excellence and program governance. Strategy Advisors are accountable for driving customer adoption and success across a portfolio of customers by engaging broadly across the organisations, from C-Level executives through operational staff, focusing in particular on those in the TBM Office.
Strategy Advisors are customer-directed specialists solely focused on creating wildly successful customers through large scale programs involving change management, innovation and developing processes and capabilities that make TBM internally sustainable. Strategy Advisors will help to accelerate and mature practices related to TBM which encompasses Business and IT Strategy, IT Operational Management, and IT Financial Performance Management.
Your role and responsibilities
- Leadership & Influence
- Strong self-starter with the ability to build a network within Apptio and your assigned portfolio of customers
- Demonstrate ability to communicate, present and influence credibly and effectively at all levels of a customer's technology organisation
- Motivate, inspire, and coordinate a multidisciplinary internal Apptio team to solve customer challenges without direct management responsibility
- Employ strong teamwork, facilitation, and soft skills such as listening and empathy
- Strategic Consulting
- Credible and effective C-level advisor/coach, especially with regards to the TBM discipline
- Experience with Organizational Change Management (OCM), Transformation Programs, and IT Governance
- Consultative approach, including the ability to translate customer needs into TBM outcomes
- Well versed within the fields of Organizational Efficiency and Operational Excellence
- Innovation & thinking outside the box
- Capable of translating business initiatives and challenges into actionable roadmap and solutions
- Creatively solve problems with limited input and resources in a fast-paced, high-pressure environment
- Inquisitive mind and passion for learning about customers, industries and new approaches to doing things
- Always learning about IT industry drivers, trends and technologies
Required education
- Bachelor's Degree
Preferred education
- Master's Degree
Required technical and professional expertise
- B.A. or B.S., ideally in a Technology, Finance or Business-related discipline, or equivalent work experience
- Demonstrable experience in a customer facing relationship role managing multiple clients in portfolio
- Most successful candidates having experience within the IT Finance and/or Technology industry
- Candidate will be located in Italy or UK
Preferred technical and professional experience
- Fluent in English or Italian
- Experience in Big-4 consulting, or within the IT Finance and/or Technology industry
- Proven ability to build and maintain strong relationships with a diverse set of internal and external constituencies, including C-Level Leaders and Senior Level Executives
- Strong understanding of business processes and their integration into enterprise applications
- Ability to quickly grasp and distinctly explain technological and business concepts
- Willingness to ‘roll up one’s sleeves’ and assist wherever needed
- Team player who will innovate to continue improving the way Apptio serves its customers
- Ability to travel to visit customers
- Working knowledge of some of the following areas: IT Infrastructure Management, IT Service Management, IT Governance, Strategy and Planning
Project Management Apptio Strategy Advisor - IBM Italy or UK Professional London, GB employer: Avature
Contact Detail:
Avature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Management Apptio Strategy Advisor - IBM Italy or UK Professional London, GB
✨Tip Number 1
Network actively within the IT Finance and Technology sectors. Attend industry events, webinars, and meetups to connect with professionals who can provide insights into the role and potentially refer you to opportunities at Apptio.
✨Tip Number 2
Familiarise yourself with Technology Business Management (TBM) best practices. Understanding TBM will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 3
Prepare to showcase your consultative approach by discussing past experiences where you've successfully managed customer relationships or led change management initiatives. Use specific examples that highlight your strategic thinking and problem-solving skills.
✨Tip Number 4
Research Apptio's product suite thoroughly. Understanding their offerings will allow you to engage more effectively during interviews and demonstrate how you can help customers realise full value from their investments.
We think you need these skills to ace Project Management Apptio Strategy Advisor - IBM Italy or UK Professional London, GB
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Apptio Strategy Advisor position. Make sure you understand the key responsibilities and required skills, particularly around customer engagement and Technology Business Management (TBM).
Tailor Your CV: Customise your CV to highlight relevant experience in project management, customer relationship management, and any specific expertise in IT Finance or Technology. Use keywords from the job description to ensure your CV aligns with what IBM is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the TBM discipline and your ability to drive customer success. Include specific examples of how you've previously managed client relationships and delivered value in similar roles.
Highlight Soft Skills: In your application, emphasise your soft skills such as communication, teamwork, and problem-solving. These are crucial for the Strategy Advisor role, so provide examples of how you've successfully used these skills in past experiences.
How to prepare for a job interview at Avature
✨Understand the Apptio Product Suite
Make sure you have a solid grasp of the Apptio product suite and how it aligns with Technology Business Management (TBM). Be prepared to discuss how you can help customers adopt and expand their use of these products effectively.
✨Showcase Your Strategic Consulting Skills
Highlight your experience in strategic consulting, especially in relation to TBM. Be ready to provide examples of how you've successfully translated customer needs into actionable outcomes, demonstrating your consultative approach.
✨Demonstrate Leadership and Influence
Prepare to discuss instances where you've motivated and coordinated teams without direct management authority. Emphasise your ability to communicate effectively at all levels, particularly with C-Level executives.
✨Exhibit Problem-Solving Abilities
Be ready to share examples of how you've creatively solved problems in high-pressure environments. Show your inquisitive nature and passion for learning about industry trends and customer challenges.
