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- Tasks: Lead daily operations, ensuring safety and compliance while managing deliveries and stock.
- Company: Join a dynamic team in the building supplies industry, making a real impact.
- Benefits: Enjoy an annual bonus, pension, and private healthcare.
- Why this job: Be part of a supportive culture focused on safety and customer satisfaction.
- Qualifications: Experience in branch operations or management within building supplies is essential.
- Other info: Work Monday to Friday with one Saturday shift; competitive salary based on experience.
The predicted salary is between 28000 - 32000 £ per year.
Interaction Recruitment are recruiting for an experienced Branch Operations Manager to join their busy client in Croydon. The successful candidate will come from a Building Supplies / Builders Merchant background and will have worked within a Branch Operations Manager, Assistant Branch Manager or Warehouse / Transport Manager role previously.
Salary: £35k to £40k per annum (DOE)
The working hours are: Monday to Friday 06:30am to 4:30pm & 1 Saturday on 1 off 07:00am to 11:00am
This role involves:
- Oversee all health and safety responsibilities, ensuring compliance with company procedures.
- Schedule deliveries and collections from the sales team.
- Manage fleet compliance, truck and driver card downloads, and PMI/MOT schedules.
- Maintain driver files, monitor speeding, and manage breakdowns, maintenance, and fuel.
- Handle driver accidents/incidents and agency cover, including insurance and license information.
- Oversee driver CPC training and tracker system.
- Conduct daily health & safety walks with the yard manager.
- Ensure paperwork compliance and proper PPE distribution.
- Oversee pick note distribution, signing off deliveries, and checking goods location and weight limits.
- Assist branch manager with weekly stock taking and quarterly templates.
- Monitor stock levels and support the branch manager in inventory management.
- Conduct health and safety checks (racking, alarms, fire safety, etc.) and report near misses, visitors, and accidents.
- Maintain keyholder responsibilities and access to secure areas and security footage.
- Identify areas for security improvements.
- Assist with sales, including answering phones and chasing quotes.
- Support branch manager in maintaining an excellent customer experience while ensuring health and safety standards.
To be considered for this role you must have:
- Previously worked within a Branch Operations Manager, ABM or Transport / Yard Manager role within a building supplies business.
- Customer service experience.
- Purchasing and stock control experience.
- A good understanding of the Building Supplies industry.
- Strong negotiation / influencing skills.
- A Full UK Driving Licence.
- The ability to forge and maintain strong working relationships with all stakeholders.
- Good literacy and numeracy skills.
- IT skills – able to use Microsoft Office packages and database software.
- Experience of working towards a budget / sales targets.
- Previous experience of team leadership.
- Previous knowledge of P&L account (preferable).
- Counterbalance FLT license (preferable).
Benefits:
- Annual Bonus
- Pension
- Private Healthcare
If you're interested in this role and would like more information then please contact.
Branch Operations Manager employer: Newfield Consulting
Contact Detail:
Newfield Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Operations Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the building supplies industry. Being able to discuss these confidently during your interview will demonstrate your expertise and commitment to compliance.
✨Tip Number 2
Prepare examples of how you've successfully managed fleet compliance and logistics in your previous roles. Highlighting your experience with scheduling deliveries and managing driver files will show that you have the practical skills needed for this position.
✨Tip Number 3
Research the company’s current operations and any recent news or changes in the building supplies sector. This knowledge will help you tailor your conversation and demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Network with professionals in the building supplies industry, especially those who have worked in similar roles. They can provide insights and tips that could be invaluable during your application process and interview.
We think you need these skills to ace Branch Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in branch operations, particularly within the building supplies or builders merchant sector. Emphasise relevant roles such as Branch Operations Manager, Assistant Branch Manager, or Warehouse/Transport Manager.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of health and safety compliance, fleet management, and customer service experience. Show how your skills align with the responsibilities outlined in the job posting.
Highlight Relevant Skills: In your application, focus on key skills such as negotiation, stock control, and team leadership. Provide examples of how you've successfully managed these areas in previous roles to demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of Branch Operations Manager.
How to prepare for a job interview at Newfield Consulting
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the building supplies industry during the interview. Discuss any relevant experience you have and how it relates to the role, especially in terms of compliance, stock management, and customer service.
✨Highlight Leadership Experience
Since the role requires team leadership, be prepared to share specific examples of how you've successfully led a team in previous positions. Focus on your ability to motivate staff, manage conflicts, and maintain high standards of health and safety.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills, particularly around health and safety compliance and fleet management. Think of past situations where you had to make quick decisions and how you handled them.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Be ready to discuss how you’ve built relationships with stakeholders and customers in the past. Show that you can convey information clearly and work collaboratively with different teams.
