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- Tasks: Engage clients, drive sales, and provide beauty consultations in a luxury boutique.
- Company: Join the iconic Dolce & Gabbana brand, known for its luxury fashion and beauty products.
- Benefits: Enjoy a permanent contract with opportunities for growth and a vibrant work environment.
- Why this job: Be part of a dynamic team, enhance your beauty skills, and connect with fashion enthusiasts.
- Qualifications: 3+ years in sales, preferably in beauty; strong client service and communication skills required.
- Other info: Fluency in local language is essential; bilingual candidates are a plus.
The predicted salary is between 36000 - 60000 £ per year.
The Client Advisor position is a key point of contact for the new Boutique and will be responsible for the experience and for driving retail sales, achieving company objectives. It requires strong make-up artistry skills and confidence at selling fragrances and fashion accessories, in addition to solid analytical skills. The position will also require a communicative, welcoming and proactive approach with clients, with the ability to build relationships and have an outgoing personality to engage new Clients and increase the CRM database. Must be solution driven with the ability to adapt to change and fashion environment rhythms, assess and strategize solutions and swiftly react to the changing needs and demands of the business. The individual is responsible to lead the beauty and fashion business, providing in-store training support, readapting the strategy and the work proactively and efficiently to deliver results. Will be a role model with strong work ethic and business acumen.
Main Responsibilities
- Actively contribute in developing the Beauty and Fashion business of the new store.
- Introduce and sell the products to all Clients, aligning with the brands Selling Ceremony.
- Identify opportunities to drive traffic into store through Beauty services, also working on newness launches and initiatives.
- Ability to multi-task, conducting a makeup consultation, filling in stock, setting up an event, providing stock counts and addressing concerns.
- Maintain high standards of display and organization, in line with the brands standards and the Boutique guidelines.
- Great business acumen to identify highest peak days/periods and in-store opportunity to maximize and further develop the Beauty performance.
- Reports and number analysis to review strengths and opportunities (i.e. sell out turnover, KPIs, conversion).
- Analyse daily, weekly, and monthly reports.
- Must be able to communicate progress, opportunities, or obstacles.
- Plan and execute ways to drive higher KPIs.
- Close monitoring of stock availability in cooperation with Boutique team and Beauty in order to ensure a smooth and fast replenishment process.
- Ensure great customer service in line with the brands standards and expectations.
- Recruitment and retention of Clients, aiming to build up a strong and long-lasting relationship, contributing to the Boutique CRM database.
- Support Boutique Clients on personalized make-up sessions.
- Consistently create a welcoming environment for the client while focusing on driving retail sales.
- Ability to apply and suggest products, along with teaching application best practices, tips, and tricks.
- Ability to speak comfortably and clearly while working with clients and converting into a sale.
- Support the Boutique on retail activities and events.
Qualifications
- At least 3 years of experience in sales roles, with proven experience in the beauty and fragrance industry.
- Strong understanding of Client Service needs and good clienteling skills.
- Exceptional sales techniques.
- Excellent interpersonal and communication, selling, networking and time management skills, strong at engaging with Clients and ability to enlarge the new Clients database.
- Organizational skills and understanding of priorities.
- Dynamism.
- Attention to detail and ability to multitask.
- Great knowledge and passion for Luxury Fashion and Beauty (fragrance, skincare and make-up).
- Fluent in local language, Bi-lingual a plus.
Client Advisor Dolce & Gabbana Permanent contract London, GB Client Advisor Luxury Sales Sales [...] employer: Dweet
Contact Detail:
Dweet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor Dolce & Gabbana Permanent contract London, GB Client Advisor Luxury Sales Sales [...]
✨Tip Number 1
Familiarise yourself with Dolce & Gabbana's latest collections and campaigns. Being knowledgeable about their products will not only help you engage with clients but also demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your make-up artistry skills and stay updated on current beauty trends. This will enable you to confidently conduct consultations and provide valuable advice to clients, showcasing your expertise in the beauty industry.
✨Tip Number 3
Network within the luxury retail sector, especially with professionals who have experience in beauty and fragrance sales. Building relationships can lead to referrals and insider information about job openings, increasing your chances of landing the role.
✨Tip Number 4
Demonstrate your analytical skills by preparing examples of how you've used data to drive sales in previous roles. Be ready to discuss specific KPIs you've improved and how you plan to apply similar strategies at Dolce & Gabbana.
We think you need these skills to ace Client Advisor Dolce & Gabbana Permanent contract London, GB Client Advisor Luxury Sales Sales [...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the beauty and fragrance industry. Emphasise your interpersonal skills and any previous roles where you successfully built client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury fashion and beauty. Mention specific experiences that demonstrate your ability to drive sales and provide excellent customer service, aligning with the responsibilities of the Client Advisor role.
Showcase Your Skills: Highlight your make-up artistry skills and any relevant training or certifications. Provide examples of how you've used these skills to enhance customer experiences and drive sales in previous positions.
Demonstrate Analytical Abilities: Include examples of how you've used data analysis to inform your sales strategies. Discuss your experience with KPIs and how you've successfully adapted to changing business needs based on analytical insights.
How to prepare for a job interview at Dweet
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in the beauty and fragrance industry. Highlight specific examples where you successfully met or exceeded sales targets, as this will demonstrate your capability to drive retail sales effectively.
✨Demonstrate Your Make-Up Artistry Knowledge
Since strong make-up artistry skills are essential for this role, be ready to talk about your expertise in this area. Consider bringing a portfolio of your work or discussing techniques you use during consultations to impress your interviewers.
✨Emphasise Relationship Building
The ability to build long-lasting relationships with clients is crucial. Prepare examples of how you've successfully engaged clients in the past, focusing on your proactive approach and how you’ve contributed to client retention and CRM growth.
✨Be Solution-Driven
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to adapt to changes or overcome challenges in a fast-paced retail environment, and be ready to share how you strategised solutions to meet business needs.
