Service Manager

Service Manager

London Full-Time 37200 - 46640 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide outstanding support for adults with learning disabilities.
  • Company: Join a respected provider dedicated to improving lives in the community.
  • Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
  • Why this job: Make a real difference while working in a supportive and collaborative environment.
  • Qualifications: Experience in social care management and a QCF Level 5 in Health & Social Care is preferred.
  • Other info: Flexible shifts required; this role is perfect for passionate leaders ready to inspire.

The predicted salary is between 37200 - 46640 £ per year.

Job description

Location: Kensington & Chelsea
Salary: £37,200 per annum
Hours: 37.5 hours per week (off-shift, but aligned to cover early, late, night and weekend shifts as needed)

We are recruiting on behalf of a respected and established provider of services for adults with learning disabilities. This is an exciting opportunity for a dedicated, experienced professional to lead a high-quality supported living service and make a genuine difference to people\’s lives.

About the Role:

As the Supported Living Manager, you will be responsible for leading and motivating a team of Deputy Managers and Support Workers to deliver outstanding person-centred support for adults with learning disabilities, autism, and complex needs.

You will:

  • Provide day-to-day leadership and direct \”hands-on\” support as required

  • Ensure the people supported are healthy, safe, and living fulfilling lives

  • Oversee safeguarding, health & safety, staffing, and rota management

  • Build and maintain a high-performing, values-led team culture

  • Work in partnership with families, professionals, and other stakeholders

  • Manage budgets, resources, and compliance with CQC standards

  • What We\’re Looking For:

  • Significant experience supporting people with learning disabilities, including complex needs

  • Previous management or team leadership experience in social care

  • Strong understanding of safeguarding, risk management, and quality assurance

  • Excellent communication, organisational, and leadership skills

  • Able to work flexibly, including across all shift patterns when required

  • QCF Level 5 in Health & Social Care (or working towards)

  • What You\’ll Receive:

  • Competitive annual salary of £37,200

  • Generous annual leave and enhanced benefits

  • Full induction, training and professional development

  • Supportive and collaborative management structure

  • The opportunity to make a long-term impact within a meaningful service

  • If you\’re ready to lead a team that truly changes lives, apply today and bring your skills and passion to a role where you\’ll make a real difference.

    Service Manager employer: Charles Hunter Associates

    Join a respected provider of services for adults with learning disabilities in the vibrant area of Kensington & Chelsea, where you will lead a dedicated team to deliver exceptional person-centred support. Enjoy a supportive work culture that prioritises professional development and offers generous benefits, including competitive salary and enhanced annual leave, all while making a meaningful impact in the lives of those you serve.
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    Contact Detail:

    Charles Hunter Associates Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Manager

    Tip Number 1

    Familiarise yourself with the specific needs of adults with learning disabilities and complex needs. Understanding their challenges and how to provide person-centred support will demonstrate your commitment and expertise during interviews.

    Tip Number 2

    Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to building a high-performing team culture and how you motivate others.

    Tip Number 3

    Research the organisation's values and mission. Tailor your conversation to reflect how your personal values align with theirs, showing that you're not just looking for a job, but a place where you can contribute meaningfully.

    Tip Number 4

    Prepare to discuss your knowledge of safeguarding and compliance with CQC standards. Being able to articulate your understanding of these areas will set you apart as a candidate who prioritises safety and quality in care.

    We think you need these skills to ace Service Manager

    Leadership Skills
    Team Management
    Person-Centred Support
    Safeguarding Knowledge
    Risk Management
    Quality Assurance
    Communication Skills
    Organisational Skills
    Budget Management
    Compliance with CQC Standards
    Flexibility in Shift Patterns
    Experience with Learning Disabilities
    Problem-Solving Skills
    Collaboration with Stakeholders

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in social care, particularly with adults with learning disabilities and complex needs. Emphasise any previous management or leadership roles you've held.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities. Mention specific examples of how you've led teams or improved services in the past.

    Highlight Relevant Qualifications: Clearly state your qualifications, especially if you have a QCF Level 5 in Health & Social Care or are working towards it. This is crucial for demonstrating your suitability for the role.

    Showcase Your Leadership Skills: In your application, provide examples of how you've built and maintained high-performing teams. Discuss your approach to leadership and how you ensure quality support for those in your care.

    How to prepare for a job interview at Charles Hunter Associates

    Showcase Your Leadership Skills

    As a Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.

    Understand the Needs of the Service Users

    Familiarise yourself with the specific needs of adults with learning disabilities and complex needs. Be ready to discuss how you would ensure their health, safety, and overall well-being in your role.

    Highlight Your Compliance Knowledge

    Since the role involves managing compliance with CQC standards, brush up on these regulations. Be prepared to discuss how you have ensured compliance in previous roles and how you would approach it in this position.

    Demonstrate Flexibility and Adaptability

    The job requires working across various shift patterns. Share examples of how you've successfully adapted to changing schedules or unexpected challenges in your previous roles, showcasing your commitment to the service.

    Service Manager
    Charles Hunter Associates
    Location: London
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