At a Glance
- Tasks: Lead daily hotel operations and enhance customer service standards.
- Company: Join a stunning 4-star hotel with excellent meeting facilities.
- Benefits: Earn up to Β£55,000, enjoy bonuses, discounted stays, and free parking.
- Why this job: Be part of a dynamic team with opportunities for career progression.
- Qualifications: Experience in full-service hotels and strong leadership skills required.
- Other info: Ideal for those with their own transport in the North East.
The predicted salary is between 39600 - 66000 Β£ per year.
This job is for an Operations Manager for a busy, meeting and events driven hotel. The Hotel Manager has the responsibility of managing the day to day operation of the hotel.
- Enhance customer service standards
- Improve efficiencies within the operational areas of the hotel leading to increased profitability and overall performance
The Company:
- Stunning 4*, 100+ bedroom property
- Excellent meeting and events facilities
- Demonstrable career progression
The Requirements:
- Substantial experience within full service hotels
- Excellent self-management skills
- The ability to make decisions under pressure
- Organised with strong leadership and communication skills
- Engaging personality with plenty of energy
The Package:
- Up to Β£55,000 per annum
- Discretional bonus
- Discounted stays across the UK
- Free Parking
The Location:
North East. Own transport would be ideal for this role.
Contact Detail:
Talent Hive Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hotel Manager
β¨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in hotel management. Attend local events or join online forums to connect with others and gain insights into the role.
β¨Tip Number 2
Research the specific hotel youβre applying to. Understand their customer service standards and operational challenges. This knowledge will help you tailor your approach during interviews and demonstrate your genuine interest.
β¨Tip Number 3
Prepare examples from your past experiences that showcase your leadership skills and ability to make decisions under pressure. Be ready to discuss how you've improved efficiencies or customer service in previous roles.
β¨Tip Number 4
Showcase your engaging personality during any interactions with the hiring team. A positive attitude and energy can set you apart from other candidates, especially in a customer-focused environment like a hotel.
We think you need these skills to ace Hotel Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in full-service hotels, focusing on your management skills and any achievements that demonstrate your ability to enhance customer service and improve operational efficiencies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and detail how your leadership style aligns with the requirements of the Hotel Manager role. Use specific examples from your past experiences to illustrate your points.
Highlight Relevant Skills: Emphasise your self-management skills, decision-making abilities under pressure, and strong communication skills. These are crucial for the Operations Manager position and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality sector.
How to prepare for a job interview at Talent Hive
β¨Showcase Your Leadership Skills
As a Hotel Manager, strong leadership is crucial. Be prepared to share specific examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to motivate staff and improve customer service standards.
β¨Demonstrate Your Problem-Solving Abilities
The role requires making decisions under pressure. Think of scenarios where you've had to resolve conflicts or improve operational efficiencies. Discuss your thought process and the outcomes of your decisions to show your capability in handling challenges.
β¨Engage with Your Personality
An engaging personality is key for this role. During the interview, let your energy shine through. Smile, maintain eye contact, and be enthusiastic about the position and the hotel. This will help convey your passion for hospitality and customer service.
β¨Research the Hotel and Its Operations
Familiarise yourself with the hotel's facilities, services, and recent developments. Understanding their unique selling points and challenges will allow you to tailor your responses and demonstrate your genuine interest in the role and the company.