At a Glance
- Tasks: Support Service Users with personal care and daily living skills while fostering a positive environment.
- Company: Join a dedicated team focused on enhancing the lives of individuals in supported housing.
- Benefits: Enjoy flexible shifts, paid training, and a company pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive culture.
- Qualifications: Preferably have QCF Level 2 in Health and Social Care and experience in care-working.
- Other info: Full driving licence and use of own car is desirable for transporting Service Users.
The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Full time and part time shifts available.
- Company Pension Scheme
- Mileage paid for business use
- Car business insurance paid
- Enhanced Adult Workforce DBS paid
- Paid training – mandatory and care certificates
The Support Assistant will be specifically responsible for:
- Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)
- Maximisation of Service User interests by liaising with internal and external stakeholders; and implementation of each Service User's support plan
- Safeguarding the rights and dignity of each Service User
- Fostering a positive environment in which Service Users are actively engaged
- Conducting daily assessment of Service Users' mental and physical state; updating associated records and informing management
- Supporting Service Users with Personal Care
- Supporting Service Users to build their confidence, self-esteem and their ability to manage their mental health symptoms
- Personal delivery of physical and mental support to Service Users
- Promoting Service Users' health and assisting in their accurate medication
- Promoting Service Users' hygiene and personal presentation
- Supporting Service Users with developing social skills and future independent living
- Supporting Service Users with their daily living skills and domestic chores
- Supporting Service Users with scheduling and attending appointments and daytime activities
- Supporting Service Users to use public transport
- Encouraging and motivating Service Users into employment, voluntary work and/or education
- Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
- Accurate and timely update of Service Users and house records
- Conducting regular two-way communication with Service Users and management
- Key Work with designated Service Users; and delivery of specific support as outlined in their support plans
- Successfully achieving the individual objectives set by the company
- Enhancing current operations through continuous improvement
Generic Duties:
In addition to specific responsibilities, the Support Assistant will also be responsible for ensuring:
- The maintenance of confidentiality of all information unless otherwise permitted by management
- Full compliance with the company’s vision, values, policies and procedures
- Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
- Undergo training and professional development as directed by the company
- Work in a manner that promotes teamwork and a collegial environment
- Active and positive promotion of the company’s image and brand
- Other duties that may be assigned by management
The following qualifications, skills and experience are desirable for this role:
- Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment
- Strong living skills that can be transferred to service users i.e. all daily living skills etc.
- Competence in the use of Microsoft Office and Internet applications
- Strong English spoken, listening and written communication skills
- Full driving licence desirable and use of own car to transport Service Users
All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.
Support Assistant - Personal Care employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant - Personal Care
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to tailor support to individual service users will demonstrate your commitment to their needs and enhance your appeal as a candidate.
✨Tip Number 2
Gain experience in supported living environments, even if it's through volunteering or shadowing professionals. This hands-on experience can provide you with valuable insights and skills that are directly relevant to the role.
✨Tip Number 3
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who can offer advice or even refer you to job openings at StudySmarter.
✨Tip Number 4
Prepare for potential interviews by practising common questions related to personal care and support roles. Being able to articulate your understanding of safeguarding and promoting independence will set you apart from other candidates.
We think you need these skills to ace Support Assistant - Personal Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in personal care and support roles. Emphasise any qualifications, such as QCF Level 2 in Health and Social Care, and detail your experience working in supported living environments.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your ability to support service users with personal care, build their confidence, and promote their independence.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively communicated with service users, colleagues, or management in previous positions.
Highlight Teamwork Experience: Discuss your experience working in a team environment. Mention any specific instances where you collaborated with others to enhance service delivery or improve the quality of care for service users.
How to prepare for a job interview at CV-Library
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Assistant. Familiarise yourself with the key tasks such as supporting service users with personal care, promoting their health, and maintaining a positive environment. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience in care-working or similar roles. Highlight specific examples where you've successfully supported individuals, managed daily living skills, or contributed to a positive team environment. This will show that you have the practical skills needed for the job.
✨Emphasise Communication Skills
Strong communication is crucial in this role. Be ready to explain how you effectively communicate with service users, colleagues, and external stakeholders. You might want to share examples of how you've handled difficult conversations or built rapport with service users in the past.
✨Demonstrate Your Commitment to Care
Express your passion for helping others and your commitment to safeguarding the rights and dignity of service users. Discuss any relevant training or certifications you have, and be sure to mention your willingness to undergo further training as required by the company.