Dispatcher

Dispatcher

Slough Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Plan delivery routes, coordinate drivers, and ensure timely deliveries.
  • Company: JD Logistics is a global leader in tech-driven supply chain solutions.
  • Benefits: Enjoy flexible working options and a dynamic work environment.
  • Why this job: Join a fast-paced team making a real impact on logistics efficiency.
  • Qualifications: Bachelor's degree in logistics or related field; experience in dispatching preferred.
  • Other info: Opportunity to work with cutting-edge technology in a growing global network.

The predicted salary is between 28800 - 48000 £ per year.

JD Logistics is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.

As a Dispatcher, you will be responsible for efficiently planning delivery routes, coordinating drivers, and ensuring timely deliveries. You will play a key role in optimizing operational efficiency and resolving logistical challenges in real-time.

Your Responsibilities

  • Plan and optimize daily delivery routes based on efficiency and customer requirements.
  • Adjust routes dynamically based on traffic, distance, and real-time issues.
  • Communicate with drivers and provide support for delivery challenges.
  • Monitor delivery performance and improve on-time delivery rates.
  • Ensure high delivery success rates and customer satisfaction.
  • Work closely with the operations manager and IT team to enhance routing systems.

Required Skills & Qualifications

  • Minimum Bachelor's degree in logistics, supply chain management, business administration, or a related field.
  • Experience as a route planner, dispatcher, or logistics coordinator.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time-management abilities.
  • Ability to handle stress and adapt quickly to changes.
  • Effective communication skills to coordinate with drivers and teams.
  • Familiarity with logistics software and route optimization tools is a plus.
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Contact Detail:

JD.COM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dispatcher

✨Tip Number 1

Familiarise yourself with logistics software and route optimisation tools. Since JD Logistics values technology-driven solutions, showcasing your knowledge in these areas during the interview can set you apart from other candidates.

✨Tip Number 2

Brush up on your analytical and problem-solving skills. Be prepared to discuss specific examples of how you've tackled logistical challenges in the past, as this will demonstrate your ability to think on your feet in a fast-paced environment.

✨Tip Number 3

Practice effective communication techniques. As a Dispatcher, you'll need to coordinate with drivers and teams, so being able to clearly convey information and support them through challenges is crucial.

✨Tip Number 4

Showcase your organisational and time-management abilities. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when dealing with dynamic route adjustments and tight deadlines.

We think you need these skills to ace Dispatcher

Route Planning
Logistics Coordination
Delivery Route Optimization
Real-Time Problem Solving
Traffic Management
Customer Service Skills
Analytical Skills
Organisational Skills
Time Management
Stress Management
Effective Communication
Microsoft Excel Proficiency
Microsoft Word Proficiency
Microsoft Outlook Proficiency
Familiarity with Logistics Software

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in logistics, route planning, or dispatching. Use keywords from the job description to demonstrate that you meet the qualifications JD Logistics is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities. Mention specific examples of how you've successfully managed delivery routes or resolved logistical challenges in the past.

Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office and any logistics software you are familiar with. Discuss your analytical and problem-solving skills, as well as your ability to adapt to changing situations, which are crucial for a Dispatcher.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the logistics field.

How to prepare for a job interview at JD.COM

✨Know Your Logistics Basics

Make sure you brush up on your logistics and supply chain knowledge. Understand the key concepts of route planning, delivery optimisation, and the tools commonly used in the industry. This will show that you're not just interested in the role but also knowledgeable about it.

✨Demonstrate Problem-Solving Skills

Prepare to discuss specific examples where you've successfully resolved logistical challenges in the past. Highlight your analytical skills and how you've used them to improve delivery performance or efficiency. Real-life scenarios can make a strong impression.

✨Showcase Your Communication Skills

As a Dispatcher, effective communication is key. Be ready to explain how you would coordinate with drivers and other teams. You might even want to role-play a scenario during the interview to demonstrate your approach to resolving delivery issues.

✨Familiarise Yourself with Relevant Software

If you have experience with logistics software or route optimisation tools, be sure to mention it. If not, do some research on common tools used in the industry. Showing that you're proactive about learning can set you apart from other candidates.

Dispatcher
JD.COM
Location: Slough
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J
  • Dispatcher

    Slough
    Full-Time
    28800 - 48000 £ / year (est.)
  • J

    JD.COM

    10000+
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