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- Tasks: Lead change management strategies and ensure smooth project delivery.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy 25 days annual leave, hybrid working, and private medical cover.
- Why this job: Join a dynamic team making a real impact on people and the planet.
- Qualifications: Experience in change management, stakeholder engagement, and retail is essential.
- Other info: This is a 12-month fixed-term contract with opportunities for career development.
The predicted salary is between 43200 - 72000 £ per year.
Waterloo - Hybrid Working
12 Month Fixed Term Contract Grade 4
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
The Senior Change Manager will be responsible for supporting the adoption and embedding of the major change activities through the identification, planning and application of best practice change management. The primary responsibility will be creating and implementing change management strategies and plans that maximise adoption and usage and minimise resistance and retain business performance.
Role overview:
- Change approach, planning and delivery for one to two projects at one time
- Conducting change impact analyses and assessing change readiness
- Gaining buy-in to all Change Management Activities by providing pro-active and transparent Stakeholder Management both across the project team/s and with impacted colleagues
- Implementing the Currys Business Change methodology across the business (project by project) by using our standardised ‘best practice’ methods and tools, that fulfil the business needs and help stakeholders understand the value they bring and contribute to the project/s
- Creating and leading the Comms. & Engagement planning and execution for the project/s to ensure all investments in change activity are communicated effectively and that the business sees & understands the overall story for the change/s
- Developing and owning project microsites (SharePoint)
- Applying innovative, engaging and re-usable ways of articulating complex messages
- Supporting the design and delivery of training programs, working closely with key stakeholders
- Proactively leading and collaborating with project and programme sponsors and senior stakeholders within the business
- Being a part of two high performing teams – as a member of the project team/s, as well as contributing to the Currys Business Change team
- Managing risks and overcoming issues that prevent the project/s from being successful
The chosen individual must have a passion for Retail and Technology and be experienced at leading change in a dynamic and fast paced environment.
You will need:
- Change management – theoretical and practical
- Stakeholder management
- Communication & Engagement
- Training Facilitation skills
- Retail
- Ability to work with ambiguity and uncertainty
- Ability to positively resolve conflicts
- Influencing skills
- Networking skills, across multiple functions, business units, external stakeholders
- Highly resilient
- Flexible approach to changing priorities and timelines
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- 25 days of annual leave (plus bank holiday entitlement)
- Hybrid Working
- Private Medical
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Senior Change Manager employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Change Manager
✨Tip Number 1
Familiarise yourself with Currys' Business Change methodology. Understanding their standardised methods and tools will help you demonstrate your alignment with their approach during interviews.
✨Tip Number 2
Network with current or former employees of Currys, especially those in change management roles. They can provide insights into the company culture and expectations, which can be invaluable for your application.
✨Tip Number 3
Prepare examples of how you've successfully managed change in previous roles. Be ready to discuss specific strategies you used to gain stakeholder buy-in and overcome resistance.
✨Tip Number 4
Showcase your passion for retail and technology in your conversations. Currys values candidates who are enthusiastic about their industry, so make sure to express your interest and knowledge during interviews.
We think you need these skills to ace Senior Change Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Senior Change Manager position at Currys. Make sure you understand the key responsibilities and required skills, such as change management, stakeholder management, and communication.
Tailor Your CV: Customise your CV to highlight relevant experience in change management and retail technology. Use specific examples that demonstrate your ability to lead change in a fast-paced environment, as well as your skills in stakeholder engagement and training facilitation.
Craft a Compelling Cover Letter: Write a cover letter that connects your background and skills to the requirements of the role. Emphasise your passion for retail and technology, and provide examples of how you've successfully managed change initiatives in the past.
Showcase Your Communication Skills: In both your CV and cover letter, make sure to showcase your communication and engagement skills. Highlight any experience you have in creating and executing communication plans, as well as your ability to articulate complex messages clearly.
How to prepare for a job interview at Dixons Carphone
✨Understand Change Management Principles
Familiarise yourself with both theoretical and practical aspects of change management. Be prepared to discuss how you have applied these principles in previous roles, especially in dynamic environments.
✨Showcase Stakeholder Management Skills
Prepare examples of how you've successfully engaged stakeholders in past projects. Highlight your ability to gain buy-in and manage expectations, as this is crucial for the Senior Change Manager role.
✨Communicate Effectively
Practice articulating complex messages clearly and concisely. You may be asked to demonstrate your communication strategies, so think about how you would convey change initiatives to different audiences.
✨Demonstrate Flexibility and Resilience
Be ready to discuss situations where you've had to adapt to changing priorities or overcome challenges. Show that you can maintain a positive attitude and find solutions in uncertain circumstances.
