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For Companies At a Glance
- Tasks: Provide top-notch customer service and liaise with clients about repairs.
- Company: Join a prestigious car dealership known for its excellent reputation.
- Benefits: Enjoy a competitive salary, car scheme, pension, and medical benefits.
- Why this job: Work in a supportive team with no Saturday shifts and achievable bonuses.
- Qualifications: 2+ years of experience in a Service Advisor role is essential.
- Other info: Be part of a stable management team focused on success.
The predicted salary is between 24000 - 48000 £ per year.
A well known Prestige Car Dealership in the Bedford area is looking for a Service Advisor to join their team. The ideal Service Advisor will provide excellent customer service to our customers and be able to work within a stable and successful team environment.
About the Role
- Ensure our customers receive the highest levels of service at all times.
- Serve as the key liaison to our Customers updating additional repairs and services to ensure consistent customer satisfaction.
- Support team and management to achieve set company targets.
- Monday - Friday - No Saturdays!
- Achievable OTE and Bonus scheme.
- Stable Management team.
Qualifications
- 2+ years' of experience in a Service Advisor role within the Motor Industry essential.
- Excellent written and verbal communication skills.
Service Advisor employer: Link Personnel Ltd
Contact Detail:
Link Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and vehicles offered by the dealership. Knowing the ins and outs of their prestige cars will help you engage with customers more effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in customer service roles, particularly within the motor industry. Highlight specific examples where you successfully resolved customer issues or improved service delivery, as this will showcase your ability to meet the expectations of the role.
✨Tip Number 3
Research the company culture and values of the dealership. Understanding their approach to customer service and teamwork will allow you to tailor your responses in the interview, showing that you are a good fit for their environment.
✨Tip Number 4
Network with current or former employees of the dealership if possible. They can provide valuable insights into the team dynamics and what the management looks for in a Service Advisor, giving you an edge in your application process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the motor industry, particularly any roles as a Service Advisor. Emphasise your customer service skills and any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples from your previous roles that align with the responsibilities of the position.
Highlight Relevant Experience: In your application, clearly outline your 2+ years of experience in a Service Advisor role. Include details about your communication skills and how you've successfully liaised with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Link Personnel Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your previous roles where you successfully resolved customer issues or enhanced their experience. This will demonstrate your capability to meet the expectations of the role.
✨Familiarise Yourself with the Company
Research the prestige car dealership and understand its values, services, and customer base. Being knowledgeable about the company will not only impress the interviewers but also help you tailor your responses to align with their goals.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in the motor industry and your approach to handling customer complaints. Practising your answers will help you articulate your thoughts clearly and confidently during the interview.
✨Demonstrate Teamwork and Collaboration
Since the role involves supporting a team and management, be ready to discuss how you have worked effectively within a team in the past. Highlight any specific instances where your collaboration led to achieving targets or improving service delivery.
