Optimizely Web and Digital Development Coordinator - 18 month FTC

At AXA – Global Healthcare, we’re seeking a versatile web and digital delivery professional to join our dynamic team on an 18-month FTC. As a Web and Digital Development Coordinator, you’ll play a key role in delivering our digital output, utilising your expertise with the Optimizely CMS platform (formerly Episerver) to transform fully-formed briefs from across the business into clean, purposeful, and user-friendly web pages and journeys. Your work will be fundamental in delivering on business objectives within a highly regulated environment, ensuring that we never compromise on page experience.

If you thrive in modular, block-based CMS systems, particularly with Optimizely v11/12 we’d love to hear from you. Fluency in French would be a valuable asset.

What you’ll be doing:

• Support the web and digital team in prioritising, testing, and implementing development sprints.
• Manage ad-hoc website changes and asset creation for high-profile ‘transform’ programs.
• Assist in publishing content and experiences, ensuring they are on-brand and accessible.
• Coordinate the creation of digital briefs, ensuring clarity and specificity.
• Conduct peer reviews, evaluating work against style and standard checklists.
• Manage a task backlog using scrum-style project management, including task scoping, hour estimation, daily updates, attendance at retrospectives, and kanban board updates.

What you’ll bring:

• Expertise in the Optimizely (previously Episerver) CMS platform. We use v11/12 – headful version.
• Comfortable working autonomously (and with the required transparency).
• Capability to work with the basics of HTML, CSS, and Javascript (React framework).
• Experience in coordinating and delivering broad programmes of work.
• Change management experience.
• Ability to conduct basic copy editing.

• Fluency in French.
• Experience in scrum-style project management.
• Knowledge of the key principles of UX, responsive design, CRO, basic technical SEO (including page experience measures), Flesch reading ease, and WCAG accessibility standards).

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

What we offer:

• Competitive annual salary of up to £34,000 dependent on experience.
• Discretionary company & performance-based bonus.
• Contributory pension scheme (up to 12% employer contributions).
• Life Assurance (up to 10 x annual salary).
• 28 days annual leave plus Bank Holidays.
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
• AXA employee discounts.
• Gym benefits.

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.

Who we are:

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.