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- Tasks: Lead daily store operations and develop a passionate team to deliver exceptional customer service.
- Company: Join Angling Direct, the UK's top fishing tackle retailer, expanding in the angling industry.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Why this job: Be part of a supportive team that shares your love for fishing and values your expertise.
- Qualifications: Passionate anglers with retail experience, strong communication skills, and team leadership abilities.
- Other info: Opportunity to inspire customers and enhance their fishing experiences in a dynamic environment.
The predicted salary is between 28800 - 42000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our Cannock store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Cannock - 42.5 Hours
✨Tip Number 1
Familiarise yourself with the latest trends and products in the fishing industry. Being knowledgeable about the gear and techniques will not only impress during interviews but also show your genuine passion for the role.
✨Tip Number 2
Network with other fishing enthusiasts and professionals. Attend local fishing events or join online forums to connect with others in the industry, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and past experiences in managing teams. Think of specific examples where you successfully motivated staff or resolved conflicts, as these are key skills for a Store Manager.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you went above and beyond for customers. This will demonstrate your commitment to delivering exceptional service, which is crucial for this role.
We think you need these skills to ace Store Manager - Cannock - 42.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: In your application, make sure to highlight your passion for fishing. Share any personal experiences or achievements related to angling that demonstrate your enthusiasm and knowledge of the sport.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Store Manager role. Emphasise your leadership experience, customer service skills, and any relevant retail management achievements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your excitement about the opportunity at Angling Direct. Mention how you can contribute to their mission of providing exceptional service and expert advice.
Prepare for Potential Interview Questions: Anticipate questions related to team management, customer service, and your approach to achieving sales targets. Prepare examples from your past experiences that showcase your ability to lead a team and resolve conflicts effectively.
How to prepare for a job interview at VanWonen
✨Show Your Passion for Fishing
Make sure to express your enthusiasm for fishing during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team at Angling Direct.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific strategies you used to motivate and develop your colleagues, as this role requires strong leadership to achieve business objectives.
✨Understand Customer Service Excellence
Be ready to discuss what exceptional customer service means to you. Provide examples of how you've ensured customer satisfaction in previous roles, as this is crucial for maintaining the high standards expected at Angling Direct.
✨Familiarise Yourself with Store Operations
Research the day-to-day operations of a retail store, especially in the fishing tackle industry. Understanding aspects like visual merchandising, health and safety compliance, and sales strategies will show that you're prepared for the responsibilities of the Store Manager role.
