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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations at Holland & Barrett.
- Company: Join the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be a brand ambassador and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace a diverse workplace culture and embark on accredited training programmes.
The predicted salary is between 28000 - 38000 £ per year.
Job Type: Permanent
Store Location: Midsummer Arcade Centre, Milton Keynes
Hours: 38.75 hours per week
Salary: Up to £33,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview, showing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Prepare examples from your previous retail management experience that highlight your leadership skills. Be ready to discuss how you've successfully motivated teams, handled challenging situations, and driven sales performance in a fast-paced environment.
✨Tip Number 3
Research common customer service scenarios in retail and think about how you would handle them. This will prepare you for potential situational questions during the interview, allowing you to showcase your problem-solving abilities and customer-centric approach.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses and demonstrate your understanding of the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles.
Highlight Training and Qualifications: If you have any relevant qualifications or training in health and wellness, be sure to mention them. This could include any certifications or courses that relate to the 'Qualified to Advise' and 'Healthy Expert' qualifications mentioned in the job description.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
As a Store Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams effectively. Discuss how you've recruited, trained, and motivated staff in the past, and be ready to explain your approach to setting clear expectations and driving performance.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be ready to discuss how you analyse sales figures. Show that you can use this data to make informed decisions that align with company goals.
✨Embrace the Company Values
Holland & Barrett values diversity and inclusion. Be sure to express your alignment with their EPIC values (Expertise, Pioneering, Inclusive, Caring) and provide examples of how you've embodied these principles in your work.
