Senior Product Manager, Platform Melbourne

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is looking for a Senior Technical Product Manager to work with our Communications Infrastructure team within our Platform group. This is a high impact role that will be focused on both the technical foundations needed to support teams sending multi-channel comms, and related user experiences within the team’s remit relating to editing comms and managing notifications. This role is for those that care about the tech, and love enabling internal teams, but also bring strong customer empathy. To succeed you will need to be technically conversant, but keep your focus firmly on the customer impact and commercial outcomes. You must also be a strategic thinker who can identify and execute on force-multiplying opportunities, and be capable of influencing others to join you on that journey.

Responsibilities include:

• Working with the group’s product designer and the user research practice to discover and validate the needs of our customers and users, but also the needs of internal product teams.
• Working with engineering to understand and assess the technical tradeoffs in a space, so as to find the pragmatic path to the right solution at the right time.
• Owning the roadmap for the team, making prioritization decisions, and creating artefacts that communicate the ‘why’ behind investment decisions and the ‘what’ of solutions.
• Collaborating with those across Product Group and around the business to communicate ideas, influence change and bring vision to life.
• Aligning with other camps to drive work towards an envisioned future state for multi-channel comms and notification management.
• Driving adoption of platform services and products within other teams - selling them on the value proposition of platform capabilities.

What you’ll potentially bring to the table:

• A minimum of 5 years experience in product management (or similar).
• Experience working in roles relating to platform services, data services, authentication, or authorization is advantageous.
• A strong technical background. Commanding credibility with engineers will be key to owning the vision, and driving decisions within the team.
• Interest in Platform PM roles with both external and internal focus: having direct customer impact, but also working through partners, enabling roadmaps of other teams, and driving adoption of Platform capabilities.
• Communication and influencing. Engage and collaborate with diverse internal and external stakeholders to achieve shared understanding and vision.
• Research skills. Systematically collect qualitative and quantitative inputs, draw on sharp analytical skills, intuition and empathy to find non-obvious patterns, and distill it all into actionable insights.
• You are deeply curious and passionate about people and culture.

We believe that our employees are the heartbeat of our success. We’re committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success.
• Programs, coaching, and budgets to help you thrive personally and professionally.
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people.
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work.
• Team budgets dedicated to team building activities and connection.
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time.
• Extended year-end breaks: An extended refresh period at the end of year.
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp.
• 5 Social Impact Days a year to make a positive impact on the community outside of work.
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office.
• Medical insurance coverage for you and your family (Available for US & UK only).

Additionally, we don’t just focus on our internal community; we believe in creating a better world of work for all. We’re committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work).

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we’d love to know how you can amplify our team with your unique experience!