Regional Director, Revenue Management, Europe - Raffles & Fairmont Hotels & Resorts

Raffles & Fairmont Hotels are two globally renowned brands, both steeped in history and loved by generations past, present, and future. Representing the pinnacle of ultra-luxury hospitality within Accor Group, both brands are currently going through exciting phases of rebirth and expansion.

KEY RESPONSIBILITIES:

• Strategic Planning and Implementation: Consults with hotel revenue teams and Commercial functions (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunities. Understands and provides support during budgeting and marketing plan creation and participates in budget review and approval process at hotel level.
• Revenue Optimization: Identifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the Region. Pilots and executes on new functionality available in the region, providing valuable feedback and areas for enhancements. Identifies areas of incremental revenue opportunity through regular property visits, regional meetings, and conference calls.
• Performance Monitoring and Reporting: Reviews month end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, up selling, and others. Monitors key indicators of hotel performance and third party data sources to identify revenue opportunities.
• Team Leadership and Development: Provides orientation and transition support and training for new RM roles in the region. Mentors, develops and teaches DRM's and builds RM knowledge for other hotel RevPro constituents. Assists in all recruitment efforts for hotel DRM's.
• Stakeholder Collaboration: Works with Revenue Management, Sales, Digital Marketing, GRC, on education and implementation of all facets of the Regions Distribution Strategy including reporting, channel management, pricing, market mix, and planning.

Qualifications:

• Minimum of 8 years of revenue management experience in multiple hotels. Multi brands and luxury segment preferable.
• A university degree preferably in the area of business or hospitality.
• A strong background in either rooms or sales.
• Experience working with automated revenue management software.
• Experience in Project Planning/Execution.

Skills and Knowledge:

• Communication - Communicates effectively both verbally and in writing, translating complex revenue management concepts appropriate for the needs of the audience.
• Analytical/Critical Thinking - Exhibits the ability to gather and organize information using a logical and systematic process.
• Advanced Computer Skills - Advanced user with thorough understanding of Hotel PMS, CRS, SCS, RMS, Channel Management, rate shopping and other industry data provider software.
• Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies.
• Economics and Accounting - Knowledge of economic and accounting principles and practices.

Additional Information:

• Visa Requirements: Must legally be authorized to work in the UK.
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Travel - Willingness to travel frequently within the region.
• Office - Standard office environment, with some flexibility for remote work.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.