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- Tasks: Assist customers, manage stock, and ensure speedy service in a dynamic branch environment.
- Company: Join Booker, a leading wholesaler dedicated to excellent customer service and teamwork.
- Benefits: Enjoy discounts at Tesco, health perks, and a fantastic holiday package.
- Why this job: Gain valuable experience, work in a fun team, and make a real impact on customer satisfaction.
- Qualifications: Must be 17 or older with a positive attitude and passion for customer service.
- Other info: Part-time role, 20 hours a week, Monday to Friday, perfect for students!
About the role: This is a Seasonal Temp branch assistant role on a 12 week rolling contract basis. This role is part time working 20 hours, Monday to Friday 1pm to 5pm.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation.
Main Responsibilities: Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need:
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
What's in it for you: At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
Seasonal Branch Assistant 20 Hours employer: Booker Wholesale
Contact Detail:
Booker Wholesale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Branch Assistant 20 Hours
✨Tip Number 1
Familiarise yourself with the company culture and values at Booker. Understanding their commitment to customer service will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Prepare to showcase your can-do attitude by thinking of specific examples from your past experiences where you went the extra mile for customers. This will help you stand out as someone who embodies the qualities they are looking for.
✨Tip Number 3
Since this role is part-time and requires flexibility, be ready to discuss your availability clearly. Highlighting your willingness to work during the specified hours will show that you are committed and reliable.
✨Tip Number 4
Engage with current employees or read reviews about working at Booker. This can provide valuable insights into the work environment and help you tailor your approach to fit their dynamic, fast-paced setting.
We think you need these skills to ace Seasonal Branch Assistant 20 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role. Use keywords from the job description, such as 'can-do attitude' and 'teamwork', to demonstrate your fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Share specific examples of how you've provided excellent service in previous roles or situations.
Highlight Availability: Clearly state your availability in your application, especially since this is a part-time role with specific hours. Mention your flexibility and commitment to being on time and properly presented.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker Wholesale
✨Show Your Can-Do Attitude
Make sure to convey your positive attitude during the interview. Share examples of how you've tackled challenges in the past and how you approach tasks with enthusiasm. This role requires a proactive mindset, so let your personality shine!
✨Demonstrate Customer Service Passion
Prepare to discuss your previous customer service experiences. Highlight specific instances where you went the extra mile for a customer. This will show that you understand the importance of customer satisfaction and are committed to delivering excellent service.
✨Emphasise Teamwork Skills
Since this role involves working as part of a team, be ready to talk about your ability to collaborate effectively. Share stories that illustrate your teamwork skills and how you contribute to a positive work environment.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, especially in a customer-facing role. Being punctual and well-presented shows that you respect the opportunity and are serious about the position.
