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- Tasks: Join our team as a veterinary receptionist, greeting clients and managing appointments.
- Company: A busy small animal veterinary surgery in Crouch End, North London.
- Benefits: Enjoy 4 weeks holiday, loyalty days, and paid CPD opportunities.
- Why this job: Be part of a supportive team and make a difference in pet care.
- Qualifications: Receptionist experience is essential; veterinary receptionist qualification preferred.
- Other info: Flexible hours with a mix of early and late shifts, plus occasional Saturdays.
Must have receptionist experience. Busy, small animal veterinary surgery in Crouch End, North London require a receptionist to join our team of 6 vets, 5 RVNs, 3 VCAs and our administration team. Our receptionists work in teams of 2 with an overlap each day for handovers. A qualified veterinary receptionist would be preferred.
You would be responsible for:
- Greeting clients
- Giving client information
- Booking appointments
- Taking card and cash payments
- General reception & admin duties
We use TELEOS PMS and YEALINK telephone system.
Hours are as follows:
- Monday 7.30am - 1.30pm
- Tuesday 1.30pm - 7.30pm
- Wednesday 7.30am - 1.30pm
- Thursday 1.30pm - 7.30pm
- Friday - alternates from early/late start
- Saturday up to 11 per year - 8.30am - 2.30pm
Holiday is 4 weeks per year. Can earn loyalty days after 2 years continuous service. CPD is encouraged and paid for by surgery - pet nutrition, reception courses, health & safety etc.
veterinary receptionist employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land veterinary receptionist
✨Tip Number 1
Familiarise yourself with the TELEOS PMS and YEALINK telephone system before your interview. Showing that you have done your homework on the tools used in the practice will demonstrate your enthusiasm and readiness to hit the ground running.
✨Tip Number 2
Highlight any previous experience in a veterinary or animal care setting during your conversations. This will help you stand out as someone who understands the unique environment of a veterinary surgery and can relate to both clients and staff.
✨Tip Number 3
Prepare to discuss how you handle stressful situations, as working in a busy veterinary surgery can be demanding. Share specific examples from your past roles where you successfully managed high-pressure scenarios.
✨Tip Number 4
Express your willingness to engage in continuous professional development (CPD). Mention any relevant courses or training you've completed, and show your eagerness to learn more about pet nutrition and reception skills, which are encouraged by the surgery.
We think you need these skills to ace veterinary receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous receptionist experience in your CV and cover letter. Mention any specific skills or responsibilities that relate directly to the veterinary field, such as handling client inquiries or managing appointments.
Showcase Your Communication Skills: As a veterinary receptionist, strong communication skills are essential. In your application, provide examples of how you've effectively communicated with clients or team members in past roles, especially in busy environments.
Familiarise Yourself with Veterinary Terminology: If you have experience in a veterinary setting, mention it. If not, consider researching common veterinary terms and procedures. This will show your commitment to understanding the role and help you stand out.
Tailor Your Application: Customise your CV and cover letter for this specific position. Refer to the job description and align your skills and experiences with the requirements listed, such as familiarity with TELEOS PMS or working in a team.
How to prepare for a job interview at CV-Library
✨Showcase Your Receptionist Experience
Make sure to highlight your previous receptionist roles during the interview. Discuss specific tasks you handled, such as managing appointments and handling payments, to demonstrate your relevant experience.
✨Familiarise Yourself with Veterinary Terminology
Since this role is in a veterinary surgery, having a basic understanding of common veterinary terms will impress the interviewers. It shows that you're proactive and ready to engage with clients effectively.
✨Demonstrate Teamwork Skills
As you'll be working closely with other receptionists and the veterinary team, share examples of how you've successfully collaborated in past roles. This will show that you can work well in a team environment.
✨Prepare for Technical Questions
Be ready to discuss your familiarity with systems like TELEOS PMS and YEALINK. If you have experience with similar software, mention it, and express your willingness to learn new systems quickly.
