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- Tasks: Lead the Order-to-Cash processes, ensuring efficient management of orders and collections.
- Company: Join PlayStation, a global leader in entertainment and gaming innovation.
- Benefits: Enjoy hybrid work, private medical insurance, 25 days holiday, and more perks.
- Why this job: Be part of a dynamic team at an iconic brand that values diversity and innovation.
- Qualifications: 5+ years in finance operations, strong analytical skills, and a passion for gaming.
- Other info: Opportunity to mentor a team and drive process improvements in a collaborative environment.
The predicted salary is between 43200 - 72000 £ per year.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity.
Role Overview: Sony PlayStation is looking for an experienced and detail-oriented Order-to-Cash Lead to be responsible for and optimise our O2C processes. As a key member of the finance team, you will ensure accurate and efficient management of orders, invoicing, collections, and cash applications for PlayStation’s dynamic and fast-paced global business. This role will work closely with sales, operations, and customer service teams to enhance operational efficiency and support the financial integrity of one of the most iconic gaming brands in the world.
What you’ll be doing:
- Credit and Collections: Develop and implement credit strategies to assess and manage customer credit risks while aligning with Sony PlayStation’s global policies. Monitor overdue accounts, lead collections efforts, and minimize bad debt exposure.
- Billing and Invoicing: Ensure the accuracy and timeliness of invoicing, including subscription billing, micro-transactions, and retail channel invoicing. Collaborate with stakeholders to resolve billing disputes, pricing discrepancies, and payment terms issues.
- Cash Application: Supervise the application of customer payments, including digital wallet funds and retail channel payments, ensuring accuracy and completeness. Address unapplied cash issues, refunds, or adjustments for seamless reconciliation.
- Process Optimisation: Analyze O2C processes to identify inefficiencies, particularly across PlayStation’s digital storefronts and physical distribution. Drive automation and digital transformation initiatives to enhance order-to-cash operations.
- Stakeholder Management: Act as the escalation point for O2C-related issues in SIEE territories, providing resolutions in collaboration with internal teams and external partners. Partner with global teams across sales, marketing, and IT to align financial operations with business objectives.
- Reporting and Compliance: Generate O2C performance metrics, including collections efficiency, DSO, and invoice accuracy. Ensure compliance with corporate financial policies, industry regulations, and audit standards across global markets.
- Team Leadership: Lead and mentor the O2C team to ensure high performance and continuous professional development. Drive a culture of collaboration, innovation, and excellence within the finance operations group.
What we’re looking for:
- Proven experience (5+ years) in Order-to-Cash, accounts receivable, or finance operations, preferably in the gaming, technology, or entertainment industries.
- Proficiency in ERP systems such as SAP, a plus.
- Strong data analysis and reporting skills, including experience with tools like Excel.
- Exceptional communication and problem-solving skills, with a customer-first mindset.
- Demonstrated ability to drive process improvements and manage cross-functional teams.
- Financial Analysis/Credit Review knowledge & experience required.
Preferred Skills:
- Knowledge of global gaming and entertainment industry practices, including digital distribution, regional tax regulations, and compliance.
- Experience with automation tools and O2C process optimisation technologies.
- Passion for gaming and familiarity with the PlayStation ecosystem is a plus.
Benefits:
- Discretionary bonus opportunity.
- Hybrid working model (FlexModes).
- Private Medical Insurance.
- Dental Scheme.
- 25 days holiday per year.
- On Site Gym.
- Subsidised Café.
- Free soft drinks.
- On site bar.
- Access to cycle garage and showers.
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Finance Systems - OTC Lead (Order-to-Cash) employer: PlayStation
Contact Detail:
PlayStation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Systems - OTC Lead (Order-to-Cash)
✨Tip Number 1
Familiarise yourself with the Order-to-Cash (O2C) process and its key components. Understanding how credit management, billing, and cash application work together will help you demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your experience with ERP systems, particularly SAP, as this is a significant aspect of the role. If you have any certifications or training in these systems, be sure to highlight them when discussing your background.
✨Tip Number 3
Research PlayStation's current O2C challenges and trends in the gaming industry. Being able to discuss these topics intelligently will set you apart and show your genuine interest in the company and its operations.
✨Tip Number 4
Network with professionals in the gaming and finance sectors, especially those who have experience with PlayStation or similar companies. Engaging with them can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Finance Systems - OTC Lead (Order-to-Cash)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Finance Systems - OTC Lead position. Understand the key responsibilities and required skills, such as experience in Order-to-Cash processes and proficiency in ERP systems like SAP.
Tailor Your CV: Customise your CV to highlight relevant experience in finance operations, particularly in Order-to-Cash. Emphasise your achievements in credit management, billing accuracy, and process optimisation to align with what PlayStation is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for gaming and your understanding of the industry. Mention specific examples of how you've driven process improvements or managed cross-functional teams in previous roles.
Highlight Soft Skills: In your application, don't forget to mention your exceptional communication and problem-solving skills. These are crucial for the role, especially when collaborating with various teams and managing stakeholder relationships.
How to prepare for a job interview at PlayStation
✨Understand the O2C Process
Make sure you have a solid grasp of the Order-to-Cash process. Be prepared to discuss your experience in managing orders, invoicing, and collections, as well as any strategies you've implemented to optimise these processes.
✨Showcase Your Analytical Skills
Since the role requires strong data analysis skills, come ready to demonstrate your proficiency with tools like Excel. You might be asked to interpret data or provide insights based on performance metrics, so brush up on your analytical abilities.
✨Highlight Stakeholder Management Experience
This position involves working closely with various teams. Be ready to share examples of how you've successfully managed cross-functional relationships and resolved issues collaboratively in previous roles.
✨Express Your Passion for Gaming
Given that this role is with PlayStation, showing your enthusiasm for gaming and familiarity with the PlayStation ecosystem can set you apart. Share any relevant experiences or insights that reflect your passion for the industry.
