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- Tasks: Join our team as a Technical Account Consultant, solving key business problems with Orgvue's platform.
- Company: Orgvue is a leading organisational design platform, helping businesses transform their workforce effectively.
- Benefits: Enjoy hybrid working, corporate perks, and the chance to innovate in a dynamic environment.
- Why this job: Make a real impact on major organisations while developing your consulting skills in a supportive culture.
- Qualifications: No specific experience required, just a passion for problem-solving and collaboration.
- Other info: Work closely with global teams and contribute to the evolution of our platform.
The predicted salary is between 36000 - 60000 £ per year.
Orgvue is an organisational design and planning platform that empowers your business to transform its workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure, providing clarity of vision, so you can build a more adaptable, better performing organisation that thrives in a constantly changing world of work. The world’s largest and best-known enterprises and consulting firms use Orgvue to visualise and model current and future states of the organisation and make faster, more informed decisions. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney.
As a Consultant on the Technical Account Management team, you are a subject matter expert (SME) in the Orgvue platform, collaborating with both customers and partners. You serve as a trusted advisor, proactively addressing issues within existing customer and partner solutions, or identifying opportunities to propose new solutions. Your expertise is often sought when risks are detected within an account or ongoing program. Your primary responsibilities include:
- Conducting tenant configuration reviews, gathering requirements, recommending solutions, and providing configuration guidance that aligns with best practices.
- Offering hands-on support when necessary.
- Identifying risks and finding collaborative solutions, balancing competing priorities when needed.
- Working closely with partner and account teams to ensure that solutions continue to deliver value over time.
- Providing recommendations that are practical, actionable, and designed for long-term impact, tailored to the unique needs and capabilities of both user and admin teams.
- Contributing to the platform’s innovation by providing valuable feedback on how Orgvue can evolve to better meet market demands.
What you will be doing:
- Create trusted relationships at the appropriate level to solve key business problems by combining your experience, data and Orgvue’s capabilities.
- Support customers throughout their Orgvue journey, working closely with the account team to support the technical capability of the customer.
- Explore potential new solutions and review their existing setup, proposing updates that lead to greater value for the customer.
- Review existing customer and partner tenant configurations and share opportunities for improvement with the account team.
- Share perspectives on opportunities and risks with account team members and leadership.
- Work with our Partners in ensuring their projects are setup for success, facilitating Start Right sessions and serving as an advisor, guide and escalation point for the partner project delivery team.
- Advise and train customers on how they can best utilize Orgvue to deliver operational and strategic business objectives.
- Build and standardise articles for the knowledge base to improve how we upskill the wider community.
Requirements:
- You’re excited by the prospect of joining a rapidly growing international company.
- You’re interested in building consulting skills within the HR/OD analytics space.
- You want to make a fundamental difference to some of the largest organizations and household names across North America.
- You really enjoy solving problems and love taking on difficult challenges and finding creative solutions.
- You don’t get flustered easily; if you don’t know the answer, you’ll dig until you find it.
- You collaborate well with others, deliver on your commitments and are comfortable being challenged.
- Hybrid working - 2 days a week in the London office.
Here at Orgvue we promote individualism and a diverse workforce to build on our future success.
Technical Account Consultant employer: Orgvue
Contact Detail:
Orgvue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Consultant
✨Tip Number 1
Familiarise yourself with the Orgvue platform and its capabilities. Understanding how it connects strategy to structure will help you speak confidently about its features and benefits during interviews.
✨Tip Number 2
Network with current or former employees of Orgvue on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced by the Technical Account Management team.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of examples where you've successfully identified risks and proposed solutions, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Stay updated on trends in HR and organisational design. Being knowledgeable about current market demands will demonstrate your commitment to contributing to Orgvue's innovation and success.
We think you need these skills to ace Technical Account Consultant
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Technical Account Consultant position at Orgvue. Make sure you understand the key responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in consulting, technical account management, or HR/OD analytics. Use specific examples that demonstrate your problem-solving skills and ability to build trusted relationships with clients.
Showcase Your Skills: Clearly outline your technical skills and familiarity with organisational design platforms. Mention any relevant certifications or training that align with the role, as well as your ability to adapt to new technologies and methodologies.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your background to Orgvue's mission. Discuss how your skills can contribute to their goals and mention your enthusiasm for working in a rapidly growing international company.
How to prepare for a job interview at Orgvue
✨Understand the Orgvue Platform
Before your interview, make sure you have a solid understanding of the Orgvue platform. Familiarise yourself with its features and capabilities, as well as how it can solve business problems. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios where you've had to solve complex problems or manage risks. Prepare examples from your past experiences that highlight your problem-solving skills and ability to collaborate with teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Consulting Skills
As a Technical Account Consultant, you'll need strong consulting skills. Be ready to discuss how you've built trusted relationships with clients in the past and how you've helped them achieve their goals. Highlight any experience you have in advising on technical solutions and providing training.
✨Demonstrate Your Adaptability
The role requires working in a constantly changing environment. Be prepared to discuss how you've adapted to change in previous roles and how you handle competing priorities. Show that you can remain calm under pressure and are willing to dig deep to find solutions when faced with challenges.
