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- Tasks: Join our team as a Technical Account Consultant, solving key business problems with Orgvue.
- Company: Orgvue is a leading organisational design platform, helping businesses transform their workforce.
- Benefits: Enjoy hybrid working, corporate perks, and the chance to innovate in a dynamic environment.
- Why this job: Make a real impact on major organisations while developing your consulting skills in HR analytics.
- Qualifications: No specific experience required, just a passion for problem-solving and collaboration.
- Other info: Work in a diverse team that values individualism and promotes growth.
The predicted salary is between 36000 - 60000 £ per year.
Orgvue is an organisational design and planning platform that empowers your business to transform its workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure, providing clarity of vision, so you can build a more adaptable, better performing organisation that thrives in a constantly changing world of work. The world’s largest and best-known enterprises and consulting firms use Orgvue to visualise and model current and future states of the organisation and make faster, more informed decisions. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney.
As a Consultant on the Technical Account Management team, you are a subject matter expert (SME) in the Orgvue platform, collaborating with both customers and partners. You serve as a trusted advisor, proactively addressing issues within existing customer and partner solutions, or identifying opportunities to propose new solutions. Your expertise is often sought when risks are detected within an account or ongoing program. Your primary responsibilities include:
- Conducting tenant configuration reviews, gathering requirements, recommending solutions, and providing configuration guidance that aligns with best practices.
- Offering hands-on support when necessary.
- Identifying risks and finding collaborative solutions, balancing competing priorities when needed.
- Working closely with partner and account teams to ensure that solutions continue to deliver value over time.
- Providing recommendations that are practical, actionable, and designed for long-term impact, tailored to the unique needs and capabilities of both user and admin teams.
- Contributing to the platform’s innovation by providing valuable feedback on how Orgvue can evolve to better meet market demands.
What you will be doing:
- Create trusted relationships at the appropriate level to solve key business problems by combining your experience, data and Orgvue’s capabilities.
- Support customers throughout their Orgvue journey, working closely with the account team to support the technical capability of the customer.
- Explore potential new solutions and review their existing setup, proposing updates that lead to greater value for the customer.
- Review existing customer and partner tenant configurations and share opportunities for improvement with the account team.
- Share perspectives on opportunities and risks with account team members and leadership.
- Work with our Partners in ensuring their projects are setup for success, facilitating Start Right sessions and serving as an advisor, guide and escalation point for the partner project delivery team, working in close collaboration with the Partner Success team.
- Advise and train customers on how they can best utilize Orgvue to deliver operational and strategic business objectives, pushing back on customers where needed to help them achieve their desired outcomes.
- Build and standardise articles for the knowledge base to improve how we upskill the wider community.
- Contribute to the innovation of the platform and will have a voice in feeding back how the platform can better meet market demands.
Requirements:
- You’re excited by the prospect of joining a rapidly growing international company.
- You’re interested in building consulting skills within the HR/OD analytics space.
- You want to make a fundamental difference to some of the largest organizations and household names across North America.
- You really enjoy solving problems and love taking on difficult challenges and finding creative solutions.
- You don’t get flustered easily; if you don’t know the answer, you’ll dig until you find it.
- You collaborate well with others, deliver on your commitments and are comfortable being challenged.
- Hybrid working - 2 days a week in the London office.
Here at Orgvue we promote individualism and a diverse workforce to build on our future success.
Contact Detail:
Orgvue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Consultant
✨Tip Number 1
Familiarise yourself with the Orgvue platform and its capabilities. Understanding how it works and the value it brings to organisations will help you speak confidently about its features during interviews.
✨Tip Number 2
Network with current or former employees of Orgvue on platforms like LinkedIn. They can provide insights into the company culture and the specific skills that are valued in the Technical Account Consultant role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved complex problems. Highlight your analytical skills and ability to collaborate with teams, as these are crucial for the role.
✨Tip Number 4
Stay updated on trends in HR and organisational design. Being knowledgeable about industry developments will demonstrate your commitment to the field and your ability to contribute to Orgvue's innovation.
We think you need these skills to ace Technical Account Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Account Consultant position. Familiarise yourself with Orgvue's platform and how it supports organisational design and planning.
Tailor Your CV: Customise your CV to highlight relevant experience in technical account management, consulting, and HR/OD analytics. Emphasise your problem-solving skills and any experience you have with similar platforms or technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss how your skills align with the job description and provide examples of how you've successfully solved problems in previous roles.
Showcase Your Collaborative Skills: In your application, mention specific instances where you've worked collaboratively with teams or clients to achieve successful outcomes. Highlight your ability to build trusted relationships and navigate challenges effectively.
How to prepare for a job interview at Orgvue
✨Understand the Orgvue Platform
Before your interview, make sure you have a solid understanding of the Orgvue platform. Familiarise yourself with its features and capabilities, as well as how it can be applied to solve business problems. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past experiences where you've identified risks or proposed solutions in a consulting context. Be ready to discuss specific examples that highlight your ability to collaborate and deliver value to clients.
✨Showcase Your Communication Skills
As a Technical Account Consultant, strong communication skills are essential. Practice articulating complex ideas clearly and concisely. During the interview, focus on how you can build trusted relationships with customers and partners, and be prepared to discuss how you would handle challenging conversations.
✨Demonstrate Your Passion for Innovation
Orgvue values innovation, so be prepared to share your thoughts on how the platform can evolve to meet market demands. Discuss any ideas you have for improving existing processes or features, and show your enthusiasm for contributing to the company's growth and success.
