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- Tasks: Lead a team to deliver exceptional coffee and service in a vibrant theme park.
- Company: Join Aramark UK, a diverse employer committed to inclusivity and employee growth.
- Benefits: Enjoy a Merlin Magic Pass, staff discounts, and career development opportunities.
- Why this job: Be part of a fun team with great social activities and a focus on personal growth.
- Qualifications: Previous leadership experience in food services or retail; barista skills preferred.
- Other info: Flexible shifts available until November 2025, with an hourly rate of £13.00.
The predicted salary is between 27360 - 31200 £ per year.
Thorpe Park are seeking an experienced customer-focused Coffee Shop Team Leader to oversee the daily operation in our Costa Coffee outlet. The ideal candidate would share our passion for creating speciality drinks and be able to work under pressure in our fantastic theme park setting.
A day in the life of a Coffee Shop Team Leader would include:
- Supporting the manager in leading your team to consistently deliver exceptional service
- Being the coffee expert, ensuring your team serves exceptional coffee and shares your passion for it
- Actively encouraging a positive and inclusive work environment by coaching, training, and supporting the team members
- Ensuring high standards of product quality, cleanliness, and unit presentation are always maintained
- Driving sales and profitability through effective cost management, upselling and promotion initiatives
- Supporting the manager in all aspects of the store operations, including staff and inventory management
Qualifications and Experience
- Previous leadership experience in the food services or retail industry
- Coffee preparation skills at Barista level
- Excellent interpersonal and communication skills, with the ability to build strong relationships with customers and staff
- Ability to multitask and work well under pressure
- Knowledge of food safety regulations
- Flexible with shift times to suit the theme parks opening hours
What's in it for you?
You will be working full-time on a seasonal variable contract until November 14th 2025 with an hourly rate of £13.00. Not only that, but you will also be joining a great team, with fabulous career prospects - we LOVE to promote from within!
Our great benefits package includes:
- A Merlin Magic Pass (worth £1000) after an initial qualifying period, giving you and your friends and family free tickets to use at Merlin Entertainments theme parks and attractions
- Save hundreds of £'s with our online staff shopping scheme
- Development opportunities to allow you to grow your career with Aramark, where we have over 400 locations across the UK.
- Work with a great team who have fabulous out of work social activities
- Employee Assistance Programme
- Free on-site staff parking
About Aramark
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - careers@aramark.co.uk
Join us in fostering a workplace where everyone can achieve their full potential.
Costa Coffee Team Leader employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and drink preparation techniques. Being knowledgeable about their offerings will not only impress during your interview but also demonstrate your passion for coffee, which is essential for the role.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experiences where you successfully managed a team. Highlight specific examples of how you motivated your team to achieve targets or improve service quality, as this aligns perfectly with the job requirements.
✨Tip Number 3
Prepare to discuss how you handle high-pressure situations. Since the role involves working in a busy theme park, sharing strategies on how you maintain service quality during peak times will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Research Aramark's values and commitment to diversity and inclusion. Be ready to express how you can contribute to a positive work environment and support your colleagues, as this is a key aspect of the company culture they are looking for.
We think you need these skills to ace Costa Coffee Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Coffee Shop Team Leader position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous leadership experience in food services or retail. Emphasise your coffee preparation skills and any relevant training or certifications.
Write a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Mention specific examples of how you've successfully led a team and maintained high standards in previous roles.
Highlight Interpersonal Skills: Make sure to showcase your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've built strong relationships with customers and team members in past positions.
How to prepare for a job interview at Aramark
✨Show Your Passion for Coffee
As a Coffee Shop Team Leader, it's essential to demonstrate your enthusiasm for coffee. Be prepared to discuss your favourite coffee drinks and any barista skills you possess. This will show the interviewers that you not only understand the product but also share their passion.
✨Highlight Leadership Experience
Make sure to emphasise your previous leadership roles in food services or retail. Share specific examples of how you've successfully led a team, managed operations, or improved service quality. This will help them see you as a strong candidate for the position.
✨Demonstrate Customer Focus
Since the role is customer-focused, be ready to provide examples of how you've gone above and beyond for customers in past positions. Discuss your interpersonal skills and how you build relationships with both customers and team members.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressure and multitask. Think of situations where you've had to manage multiple tasks simultaneously, especially in a busy environment, and be ready to explain how you handled them effectively.
