Costa Coffee Team Leader

Thorpe Park are seeking an experienced customer-focused Coffee Shop Team Leader to oversee the daily operation in our Costa Coffee outlet.
The ideal candidate would share our passion for creating speciality drinks and be able to work under pressure in our fantastic theme park setting.
A day in the life of a Coffee Shop Team Leader would include…

• Supporting the manager in leading your team to consistently deliver exceptional service
• Be the coffee expert, ensuring your team serves exceptional coffee and shares your passion for it
• To actively encourage a positive and inclusive work environment by coaching, training, and supporting the team members
• Ensure high standards of product quality, cleanliness, and unit presentation are always maintained
• Drive sales and profitability through effective cost management, upselling and promotion initiatives
• Support the manager in all aspects of the store operations, including staff and inventory management

Qualifications and Experience

• Previous leadership experience in the food services or retail industry
• Coffee preparation skills at Barista level
• Excellent interpersonal and communication skills, with the ability to build strong relationships with customers and staff
• Ability to multitask and work well under pressure
• Knowledge of food safety regulations
• Flexible with shift times to suit the theme parks opening hours

What\’s in it for you?
You will be working full-time on a seasonal variable contract until November 14th 2025 with an hourly rate of £13.00. Not only that, but you will also be joining a great team, with fabulous career prospects – we LOVE to promote from within!
Our great benefits package includes:

• A Merlin Magic Pass (worth £1000) after an initial qualifying period, giving you and your friends and family free tickets to use at Merlin Entertainments theme parks and attractions
• Save hundreds of £\’s with our online staff shopping scheme
• Development opportunities to allow you to grow your career with Aramark, where we have over 400 locations across the UK.
• Work with a great team who have fabulous out of work social activities
• Employee Assistance Programme
• Free on-site staff parking

About Aramark
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk
Join us in fostering a workplace where everyone can achieve their full potential.