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- Tasks: Lead and inspire a team of 10 Regional Managers and 200 Retail Branch Managers.
- Company: Join an iconic Assisted Sales Brand with a strong national presence and continuous growth.
- Benefits: Enjoy a competitive salary, car allowance, and performance-based bonuses.
- Why this job: Be part of a dynamic culture focused on growth, success, and exceptional customer service.
- Qualifications: Seeking passionate leaders with a commitment to coaching and developing teams.
- Other info: Full-time role with opportunities for career advancement in a fast-paced environment.
The predicted salary is between 76000 - 114000 £ per year.
A fantastic opportunity to join an iconic Assisted Sales Brand who have sites nationwide with continuous growth.
Bonus: Weekly & Monthly bonus based on divisional performance
Hours: Full Time
We are looking for an enthusiastic, passionate, honest, service-driven senior leader to join our fast-paced business. If you're all about helping people grow and getting the best out of people you may be just the leader for us.
Responsibilities / Main Duties:
- Lead a team of 10 Regional Managers and up to 200 Retail Branch Managers within your division.
- Continually coach and develop your colleagues across the division.
- Through effective leadership drive a positive effect on increasing conversation, PPU and reducing losses.
- Promote the highest levels of customer service to our customers while maximising the performance of your team.
- Develop a culture of celebrating success as well as identifying how underperformance can be resolved.
- Strong commitment to the company’s brand, values and principles and reflect this in your team as part of their measured success.
- Accountability for ensuring the implementation of the company strategy on compliance.
- Review commercial KPIs to identify areas of concern and initiate appropriate plans.
- Report on and account for the performance of the Division.
- Ensure a consistent approach to performance management and disciplinary actions across all regions.
- Provide regular reporting and insight to the Senior Divisional Manager and other members within senior management structure in order to identify opportunities for driving the business forward.
Head of Retail employer: Carl Dylan Resourcing Limited
Contact Detail:
Carl Dylan Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail
✨Tip Number 1
Familiarise yourself with the company's brand values and principles. Understanding their culture will help you align your leadership style with what they expect from a Head of Retail.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company’s expectations and the challenges you might face, which can help you prepare for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your experience in coaching and developing others, as this is crucial for the role.
✨Tip Number 4
Stay updated on retail industry trends and challenges. Being knowledgeable about the market will demonstrate your commitment and ability to drive performance in the role.
We think you need these skills to ace Head of Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and leadership. Focus on your achievements in coaching teams, driving performance, and enhancing customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to developing others. Mention specific examples of how you've successfully led teams and improved performance in previous roles.
Highlight Leadership Skills: In your application, emphasise your leadership style and how it aligns with the company's values. Discuss your approach to team development and how you celebrate successes while addressing underperformance.
Showcase Your Strategic Thinking: Demonstrate your ability to analyse commercial KPIs and implement strategies for improvement. Provide examples of how you've used data to drive decisions and enhance business outcomes in your previous positions.
How to prepare for a job interview at Carl Dylan Resourcing Limited
✨Showcase Your Leadership Skills
As a Head of Retail, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Demonstrate Your Customer Service Focus
This role emphasises high levels of customer service. Share specific instances where you've improved customer satisfaction or driven service excellence within your previous roles.
✨Prepare for KPI Discussions
Understanding commercial KPIs is crucial. Familiarise yourself with key performance indicators relevant to retail and be ready to discuss how you've used data to drive performance improvements.
✨Emphasise Cultural Fit
The company values a strong commitment to its brand and principles. Research their culture and be ready to explain how your values align with theirs and how you would foster this within your team.
