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- Tasks: Engage with customers and ensure a clean, welcoming environment while collaborating with your team.
- Company: Join SSP, the global food travel experts, serving delicious options at airports and train stations.
- Benefits: Enjoy free parking, meal discounts, employee perks, and access to health and wellbeing support.
- Why this job: Experience dynamic challenges in a fast-paced environment while making a real difference in customer service.
- Qualifications: Applicants must be 18+ and able to provide references for the last 5 years.
- Other info: Participate in fun activities like barista competitions and enjoy continuous growth opportunities.
Pay Rate: From 1st of April pay rate is £12.90 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.10 per hour.
Shift Pattern: Scheduled between 3 am and 11 pm, including weekends.
Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you're passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millies Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a valued Team Member, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference!
WHY JOIN SSP AS A TEAM MEMBER?
- Free parking whilst on shift.
- 75% discount on your meal while on shift.
- Free A1 (Bristol bus) & A3 Weston Super Mare bus), Discounted A4 (Bath bus).
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millies Cookies Ice off Challenge.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A TEAM MEMBER YOU'LL:
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Feel like you could belong at SSP? Apply now and start the best part of your journey as Team Member!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Team Member - Tortilla, Bristol Airport in Bristol employer: SSP Group plc
Contact Detail:
SSP Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tortilla, Bristol Airport in Bristol
✨Tip Number 1
Familiarise yourself with the specific food and drink brands that SSP operates at Bristol Airport. Knowing their offerings will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in customer service or fast-paced environments during your interactions. This will demonstrate your ability to thrive in a busy airport setting and your commitment to providing exceptional service.
✨Tip Number 3
Be prepared to discuss your availability, especially for early morning or late-night shifts. Showing flexibility can make you a more attractive candidate, as the role requires working between 3 am and 11 pm.
✨Tip Number 4
Research the values and culture of SSP, particularly their commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart from other candidates.
We think you need these skills to ace Team Member - Tortilla, Bristol Airport in Bristol
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Tortilla. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any previous roles in fast-paced environments, customer service, or food and beverage sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and travel, as well as your commitment to providing exceptional customer service. Mention why you want to work at Tortilla and how you can contribute to their team.
Prepare for References: Since references from the last five years are required, reach out to former employers or colleagues who can vouch for your skills and work ethic. Ensure they are ready to provide a positive reference when contacted.
How to prepare for a job interview at SSP Group plc
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for food and travel during the interview. Talk about your favourite cuisines or travel experiences, as this aligns with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for a Team Member role.
✨Be Ready for Shift Flexibility
Since the shifts can vary from early morning to late evening, be prepared to discuss your availability. Show that you're flexible and willing to work weekends or unusual hours, which is essential for this position.
✨Understand the Importance of Teamwork
Emphasise your ability to work well in a team. Share examples of how you've collaborated with others in previous roles, as teamwork is key to ensuring smooth operations in a fast-paced environment like an airport.
