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- Tasks: Be the friendly face for customers needing vehicle services and updates.
- Company: Join a dynamic team in a fast-paced automotive environment.
- Benefits: Enjoy weekly pay and a flexible temporary contract.
- Why this job: Gain valuable customer service experience while working with skilled technicians.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Position starts ASAP, perfect for students looking for temporary work.
Start: ASAP
Location: Oxford, OX5
Pay: £12.60 per hour
Contract: Temporary Ongoing
Hours: 45, Monday to Friday 8am-6pm, Weekly Pay
The Role
- Point of contact for customers whose vehicles are in for servicing, MOT's and repairs.
- Keep customers informed of progress and advise of extra work if required.
- Booking in vehicles for recalls.
- Letting customers know vehicles are ready for collection.
- Organise car loan bookings.
- Process payments for the services required.
- Being the first point of contact when customers enter the establishment and ensuring they have a warm and welcome introduction.
- Communication with customers through a variety of platforms to update them on the status of their vehicle as well as making them aware of any extra work needed and upselling any additional products.
- Working effectively with a team of highly skilled technicians to prioritise customers' wants and needs whilst adhering to a demanding schedule.
- Build personal relationships with customers, making sure they felt heard and valued throughout their experience with the company.
If this vacancy is of interest to you apply now and a member of our resourcing team will be in touch. Alternatively, you can send your up to date CV directly to our recruiting team on the email below.
Temporary Service Advisor in Kidlington employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Service Advisor in Kidlington
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the services offered at garages. Understanding common repairs and maintenance can help you communicate effectively with customers and build trust.
✨Tip Number 2
Practice your customer service skills. Since you'll be the first point of contact, being warm and welcoming is crucial. Role-play scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Research the company culture and values of the establishment you're applying to. Tailoring your approach to align with their ethos can make a significant difference in how you present yourself during any interactions.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the team dynamics, which can help you prepare better for any discussions during the hiring process.
We think you need these skills to ace Temporary Service Advisor in Kidlington
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Temporary Service Advisor. Highlight your relevant experience in customer service, communication, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to handle customer inquiries, manage bookings, and work effectively in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully managed customer relationships and any experience you have with upselling services or products.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interaction - York
✨Show Your Customer Service Skills
As a Service Advisor, you'll be the first point of contact for customers. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled customer queries or complaints effectively.
✨Demonstrate Communication Proficiency
Effective communication is key in this role. Be prepared to discuss how you would keep customers informed about their vehicle's status. Practice explaining technical information in a way that's easy for customers to understand.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Service Advisor, such as booking in vehicles and processing payments. Showing that you understand these responsibilities will demonstrate your commitment and readiness for the role.
✨Prepare for Teamwork Questions
Since you'll be working closely with technicians, be ready to discuss your teamwork skills. Think of examples where you've successfully collaborated with others to meet deadlines or improve customer satisfaction.
