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- Tasks: Assist in running the Post Office, providing top-notch customer service and handling cash.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with over 5,500 employees.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Why this job: Be part of a team that values ambition, teamwork, and community support while making a real impact.
- Qualifications: Cash handling experience and a good standard of education preferred; sales experience is a plus.
- Other info: Flexible working hours available; applications close on 25th April 2025.
£12.75 per hour & Benefits. Full-time and part-time positions available at 16 and 30 hours per week, working within Monday to Saturday 9:00am to 5:30pm, with a degree of flexibility required.
EUROSPAR Rathcoole - 62-70 The Diamond, Rathmullan Drive, Rathcoole, Co. Antrim, BT37 9AF.
A look into the role:
- Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.
- Listening to and understanding our customers' needs and advising customers about our products and services.
- Serve customers according to the company procedures on customer satisfaction, assisting in the successful daily operation of the Post Office branch.
- Handle & Balance cash accurately.
- Complete administration duties as required.
- Provide an outstanding level of customer care.
- Travel to other Post Office branches may be required as part of the job role.
- Complete other duties as required for the role.
Skills for Success:
- Cash handling experience.
- Previous experience in sales/active selling as well as working towards sales targets.
- Back office administrative experience.
- Desirable: A good standard of education.
- Working knowledge of Microsoft Office package.
Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Completed applications must be submitted online by midnight on Friday 25th April 2025. Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
We are an equal opportunities employer.
Post Office Clerk employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Clerk
✨Tip Number 1
Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in networking or interviews, demonstrate how your personal values align with theirs to show you're a great fit for their culture.
✨Tip Number 2
Gain a solid understanding of the Post Office services and products. Being knowledgeable about what you’ll be selling will not only help you in customer interactions but also show your enthusiasm and readiness for the role.
✨Tip Number 3
Highlight any previous experience in cash handling and customer service during your conversations. Be prepared to share specific examples of how you've successfully managed cash and provided excellent service in past roles.
✨Tip Number 4
If possible, visit the EUROSPAR Rathcoole location before applying. This will give you insight into the store's operations and allow you to speak knowledgeably about your experience there during interviews, making you stand out as a candidate.
We think you need these skills to ace Post Office Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Post Office Clerk position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Customer Service Skills: Since customer service is a key aspect of this role, make sure to emphasise any previous experience you have in providing excellent customer care. Use specific examples to demonstrate how you've successfully met customer needs in the past.
Showcase Cash Handling Experience: If you have experience with cash handling, be sure to mention it in your application. Detail any relevant roles where you managed cash transactions and balanced cash registers accurately.
Align with Company Values: Henderson Group values ambition, customer first, teamwork, and integrity. Reflect these values in your application by providing examples of how you embody them in your work ethic and interactions with colleagues and customers.
How to prepare for a job interview at Henderson Group
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Be prepared to discuss how you embody these values in your previous roles, as this will show that you align with their culture.
✨Demonstrate Customer Service Skills
As a Post Office Clerk, providing exceptional customer service is key. Think of specific examples from your past experiences where you went above and beyond for a customer. This will help illustrate your commitment to customer satisfaction during the interview.
✨Highlight Cash Handling Experience
Since cash handling is a crucial part of the role, be ready to talk about your experience with managing cash transactions. Mention any relevant procedures you followed to ensure accuracy and security, which will reassure the interviewer of your reliability.
✨Prepare for Flexibility Questions
The job requires a degree of flexibility in working hours. Be prepared to discuss your availability and willingness to adapt to different shifts or locations. Showing that you are open to flexibility will demonstrate your commitment to the role.
