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- Tasks: Lead cleaning services for prestigious properties, ensuring top-notch service delivery and client satisfaction.
- Company: Join a leading facilities management company known for its growth and commitment to excellence.
- Benefits: Enjoy a competitive salary, benefits package, and the chance to work in vibrant Central London.
- Why this job: Be part of an inspiring team that values innovation and delivers impactful services across the UK.
- Qualifications: Experience in corporate real estate and strong leadership skills are essential; negotiation skills a plus.
- Other info: This is a permanent, full-time role with opportunities for professional development.
The predicted salary is between 60000 - 84000 £ per year.
Our client, a leading provider of cleaning, security, and soft facilities management solutions, is looking for an Account Director to join their Team.
You will be responsible for managing the cleaning services for a property portfolio that represents one of the most prestigious and diverse real estate collections in the UK.
As Account Director, you will be responsible for service delivery, service enhancement, value, ESG and cost saving initiatives. Ideally, the Account Director will have experience in a similar role within the corporate London market, and will be skilled in meeting client needs and senior level reporting. This is an exciting opportunity for an individual to join an inspiring Team who prides itself on being an industry-leading facilities management company through growth and determination, delivering a first-class service to its clients across the UK.
Responsibilities:- Performance Management: Ensure contracts meet targets, resolve complaints and drive process improvements
- Customer Experience: Enhance client satisfaction through proactive solutions, cost efficiency and innovative services
- Commercial and Supply Chain Oversight: Manage suppliers, control costs and support compliant contract procurement
- Team Leadership & Development: Recruit, train and motivate teams while fostering growth and retention
- Efficiency & Compliance: Drive cost savings, track contract milestones and ensure regulatory compliance, including Health & Safety
- Experience in a similar role within Manufacturing and Distribution
- Corporate real estate experience
- Skilled in negotiation, meeting client needs and senior-level reporting
- Strong knowledge of budgeting, performance management and metrics
- Proficient in MS Office and relevant industry software
- Attention to detail
- IOSH & NEBOSH desired but not essential
- Excellent communication, relationship-building, organisational and leadership skills.
Account Director employer: BRIDGE RECRUITMENT
Contact Detail:
BRIDGE RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network within the facilities management industry, especially in London. Attend relevant events and connect with professionals on LinkedIn to learn about potential opportunities and gain insights into what companies like ours are looking for in an Account Director.
✨Tip Number 2
Research our company and understand our values, particularly around service delivery and client satisfaction. Tailor your conversations during networking or interviews to reflect how your experience aligns with our mission and the specific needs of the role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing cleaning services and how you’ve driven performance improvements. Be ready to share specific examples that demonstrate your ability to enhance customer experience and manage supplier relationships effectively.
✨Tip Number 4
Familiarise yourself with the latest trends in ESG (Environmental, Social, and Governance) initiatives within facilities management. Being knowledgeable about these topics will not only impress us but also show your commitment to driving value and cost-saving initiatives in your role.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the corporate real estate sector. Emphasise your skills in performance management, client relations, and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific achievements from your previous roles that demonstrate your ability to enhance customer experience and drive cost savings.
Highlight Relevant Skills: In your application, clearly outline your negotiation skills, budgeting knowledge, and experience with performance metrics. These are crucial for the Account Director position and should be front and centre.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at BRIDGE RECRUITMENT
✨Research the Company
Before your interview, take some time to research the company thoroughly. Understand their services, values, and recent developments in the cleaning and facilities management sector. This will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As an Account Director, you'll likely face scenario-based questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experience where you've successfully resolved issues or enhanced client satisfaction.
✨Showcase Leadership Skills
Highlight your leadership experience during the interview. Discuss how you've recruited, trained, and motivated teams in previous roles. Be ready to share specific examples of how you've fostered growth and retention within your teams.
✨Demonstrate Financial Acumen
Since the role involves budgeting and cost control, be prepared to discuss your experience with financial management. Bring examples of how you've driven cost savings or improved financial performance in past positions, as this will show your capability to handle the commercial aspects of the role.
