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- Tasks: Join us as a Field Service Engineer, providing top-notch repair and maintenance services.
- Company: Tunstall is a leading health and care technology provider, passionate about diversity and inclusion.
- Benefits: Enjoy remote work, a company vehicle, fuel card, and perks like retail discounts.
- Why this job: Be part of a mission-driven team that values your unique contributions and fosters career growth.
- Qualifications: Electrical/Electronic qualification at NVQ Level 2 or equivalent; driving license required.
- Other info: Experience with elderly or vulnerable customers is a plus, but not essential—apply anyway!
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk.
A bit about us: Tunstall is a market-leading health and care technology provider. We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries. At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion.
What will you be doing in this role? As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.
The Ideal candidate: To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving license (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Field Service Engineer in Moffat employer: Tunstall Healthcare (UK) Ltd
Contact Detail:
Tunstall Healthcare (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Moffat
✨Tip Number 1
Familiarise yourself with Tunstall's products and services. Understanding the specific equipment you'll be working with, such as emergency lights and fire systems, will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills. Since you'll be interacting with a diverse range of customers, showcasing your ability to communicate effectively and empathetically can set you apart from other candidates.
✨Tip Number 3
Prepare for questions about problem-solving scenarios. Think of examples from your past experience where you've successfully resolved technical issues or provided exceptional service, as this will demonstrate your analytical skills.
✨Tip Number 4
Emphasise your adaptability and willingness to learn. Tunstall values diversity and inclusion, so showing that you're open to new experiences and can work well in various environments will resonate with their team culture.
We think you need these skills to ace Field Service Engineer in Moffat
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Engineer, particularly any work with electrical and electronic products. Emphasise your qualifications, such as your NVQ Level 2 or equivalent, and any specific skills related to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your customer service skills and experience working with vulnerable populations, as these are key aspects of the job at Tunstall.
Highlight Relevant Experience: In your application, be sure to detail any previous field-based roles or experiences that demonstrate your problem-solving abilities and time management skills. Use specific examples to illustrate how you've successfully handled similar responsibilities.
Showcase Your Soft Skills: Tunstall values interpersonal skills highly. Make sure to mention your strong communication abilities and teamwork experience. Provide examples of how you've effectively worked with diverse teams or customers in the past.
How to prepare for a job interview at Tunstall Healthcare (UK) Ltd
✨Showcase Your Technical Skills
Make sure to highlight your electrical and electronic qualifications during the interview. Be prepared to discuss your experience with specific products like emergency lights and fire systems, as this will demonstrate your technical expertise relevant to the role.
✨Emphasise Customer Interaction Experience
Since the role involves working with a variety of customers, including vulnerable individuals, it's crucial to showcase your interpersonal skills. Share examples of how you've successfully communicated and built rapport with clients in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've encountered challenges in the field and how you resolved them. This will illustrate your analytical skills and ability to think on your feet, which are essential for a Field Service Engineer.
✨Express Your Commitment to Diversity and Inclusion
Tunstall values diversity and inclusion, so be sure to express your alignment with these principles. Share any experiences that reflect your commitment to creating an inclusive environment, whether in previous workplaces or community involvement.
