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- Tasks: Join us as a Merchandise Assistant, providing top-notch customer service and supporting campus events.
- Company: Bristol SU is a vibrant community supporting over 26,000 students with diverse services and activities.
- Benefits: Enjoy flexible working, competitive pay, generous holidays, and professional training opportunities.
- Why this job: Be part of a fun, inclusive team making a real impact on student life and experiences.
- Qualifications: Experience in customer service or retail is a plus; full training provided for the right candidate.
- Other info: We celebrate diversity and offer guaranteed interviews for underrepresented groups.
The predicted salary is between 24500 - 25603 £ per year.
We’re looking for an energetic and customer-focused Merchandise Assistant to join our on campus SU shop at The Richmond Building. Reporting to the Senior Merchandise Coordinator, you’ll provide excellent customer service, assist with sales and merchandising, process online and bespoke orders, and support promotional events across campus including Graduation and Welcome Week. This role is perfect for someone outgoing, proactive, and a great team player who enjoys working in a fast-paced retail environment. Previous experience in retail or customer service is a plus, but full training will be provided.
The grade range for this role is £24,500 to £25,603 FTE and pay can progress annually through the band in line with our pay and reward policy. Contract: 12 months Fixed Term.
Part business, part charity, part membership body – Bristol SU is a seriously fun place to work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.
You’ll have experience in customer service, retail, or hospitality, with a passion for creating a great shopping experience. You know how to manage transactions, assist customers with queries, and keep the store looking its best.
We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working.
We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.
We are committed to taking positive action to expand the diversity of our staff team by offering two guaranteed interview schemes – a scheme for people of colour and a scheme for disabled people. Please visit our website to download our Applicant pack for more information before submitting your application.
Graduate Field Based Merchandiser employer: Bristol Student Union
Contact Detail:
Bristol Student Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Field Based Merchandiser
✨Tip Number 1
Familiarise yourself with Bristol SU's values and mission. Understanding their commitment to diversity and inclusion will help you align your responses during interviews and demonstrate that you're a good cultural fit for the team.
✨Tip Number 2
Engage with current employees or alumni who have worked in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in past roles. Being able to share specific instances where you went above and beyond will showcase your suitability for the Merchandise Assistant position.
✨Tip Number 4
Show enthusiasm for the role and the events you'll be supporting, like Graduation and Welcome Week. Expressing genuine excitement about contributing to these occasions can set you apart from other candidates.
We think you need these skills to ace Graduate Field Based Merchandiser
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Graduate Field Based Merchandiser position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, retail, or hospitality. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to create a great shopping experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you have provided excellent customer service or contributed to a team in a fast-paced environment. Make sure to convey your proactive and outgoing nature.
Follow Application Instructions: Before submitting your application, double-check that you have included all required documents as specified in the job listing. Ensure that your application is free from errors and presents you in the best light possible.
How to prepare for a job interview at Bristol Student Union
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've provided excellent service in the past. Highlight any experiences where you went above and beyond to assist a customer.
✨Demonstrate Team Spirit
This position requires a great team player. Be ready to discuss your experiences working in teams, how you contribute to group dynamics, and any instances where you helped resolve conflicts or supported your colleagues.
✨Express Your Passion for Retail
Convey your enthusiasm for the retail environment. Talk about what excites you about merchandising and how you can contribute to creating a great shopping experience for customers at the SU shop.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the role, think of examples where you've successfully managed multiple tasks or worked under pressure. This will show that you're adaptable and can thrive in a busy retail setting.
